App Doesn’t Open
Keeps crashing
Response from developer
Hello, The app no longer supports any iphone 8 or x devices. For Android users any version under 11 no longer supported. Please contact our support team if your device is supported 1-800-827-4277. Thank you, Leslie
Critical Issue
Response from developer
Hello Snovw, We are sorry to hear we have not met your expectations. Our team is working hard to fix any issues and glitches on the Sharp App. For technical assistance and to speak with a Sharp App helper, please call 1-800-827-4277, option 4. In good health, Emmy
Won’t open
Response from developer
Hi Forest gump123689, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated to the latest software version. For troubleshooting support, please contact our app support team available Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277. Kindly, Ellie
Font size
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
Response from developer
Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie





