Character limit too short
The character limit to message doctor is WAY too short. I shouldn’t have to send 3 or 4 short messages to the doctor and annoy them. Remove the character limit please, it doesn’t help anyone or make anything better.
Bureaucracy is Shining here
Pay more receive support this is by far the worst healthcare provider out there. Go elsewhere and do yourself a favor. Money money money
Good luck using this
If it were possible to give this app zero stars, I would.
Referrals
The way referrals are listed doesn’t even include the drs specialty, I had a couple and I had to call dr to ask what specialty the dr is, not cool !!
Unable to access toddlers portal
I’m a single mom, and I suddenly can’t access my toddler’s portal info. I can’t even pay her bills through the portal when I used to be able to. WTH!?
Easy to use
Scheduling and looking at test results has never been easier!
Does not reliably load
More often than not, the app will go through all its messages about customizing for my settings and “almost there!” But never actually load.
Thank you
I find it easier to navigate
App Doesn’t Open
Keeps closing itself immediately. June 16, 2026. And yes Ellie, Leslie, and Emmy my phone is up to date.
Keeps crashing
I haven’t been able to open the app in over a week. Every time I go to open it, it instantly closes. I click app support and it takes me to the sharp healthcare website which offers no solution to the problem.
Critical Issue
For the past couple of weeks (ever since a "bugfixing" update), I've been dealing with the problem of the app crashing immediately upon attempts to open it. I anticipated that the problem would have been fixed by now, but it still hasn't been. Please fix this. The app worked perfectly fine before this last update.
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Won’t open
The app keeps crashing and won’t open
Font size
Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
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Crashing
The app won’t open. When I tap it, it immediately closes
Update, crashing app!!
I can’t open the app, it crashes every time I tried to open it!!!
Don’t Update!!!!!!!!
Updated app and it now crashes as it opens! Basically it fails to open. Crashes immediately!what a waste…
If it works don’t update!
If it works don’t update!
App is working great
App is working great!
Crashed after update to new version
Just updated latest version as requested but the app is crashed immediately. Can’t do anything about it
Update broke the app for me
Was a great app to communicate with the Doc, but no longer works for me. I do have an older iPhone 8 but the app is listing as compatible with my version of phone on the App Store. I’ve tried reinstalling, restarting but app just opens and then immediately shuts itself.
Font size
Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
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Response from developer
Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie
