App Doesn’t Open
Keeps crashing
Response from developer
Hello, The app no longer supports any iphone 8 or x devices. For Android users any version under 11 no longer supported. Please contact our support team if your device is supported 1-800-827-4277. Thank you, Leslie
Critical Issue
Response from developer
Hello Snovw, We are sorry to hear we have not met your expectations. Our team is working hard to fix any issues and glitches on the Sharp App. For technical assistance and to speak with a Sharp App helper, please call 1-800-827-4277, option 4. In good health, Emmy
Won’t open
Response from developer
Hi Forest gump123689, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated to the latest software version. For troubleshooting support, please contact our app support team available Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277. Kindly, Ellie
Font size
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
Response from developer
Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie
Crashing
Response from developer
Hello MeliVareli, We are sorry to hear our new system has not yet met your expectations. We are working hard to make your care accessible and easy to manage. Please contact our agents at 1-800-827-4277 option 1, for assistance with the Sharp App. Thank you, Sharp HealthCare
Update, crashing app!!
Response from developer
Hello Kenshin2468, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated with the latest software version. For troubleshooting support, please contact our app support team Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277 Please note that due to the Memorial Day holiday, our support team is closed today and will resume regular business hours on Tuesday, 5/26. Sincerely, Ellie
Don’t Update!!!!!!!!
If it works don’t update!
Response from developer
Hello, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated with the latest software version. For further assistance, please contact our app support team Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277 for troubleshooting support. Please note that due to the holiday, our app support team is closed today and will resume regular business hours tomorrow. Sincerely, Ellie
App is working great
Response from developer
Hello Kng2006, Thank you for your feedback, we are happy to have met your expectations with our app and look forward to a continued partnership in all of your health care needs. Kindly, Ellie
Crashed after update to new version
Response from developer
Hello Eugene_ou, Thank you for your feedback. We are continuously working to improve the Sharp app and make it more user-friendly. We recommend deleting and reinstalling the app, and ensuring your device is updated to the latest software version. If you continue to experience issues, please contact our app support team Monday–Friday, 8:00 a.m.–5:00 p.m. at 1-800-827-4277. Kind regards, Ellie
Update broke the app for me
Response from developer
Hello FYIreviews1, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Ellie
Font size
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
Response from developer
Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie
Font size
Response from developer
Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie
Awesome
Response from developer
Hello Tongan01, Thank you for taking the time to leave a review. We are happy to hear you are pleased with our Sharp App. Please feel free to call us at 1-800-827-4277, M-F, 8am-5pm if you need any assistance. In good health, Ellie
**meh**; 4/21/26 update
Yay!! Improvement in this app is noticed!
Keep up the good work!
=======below is review from end of March ‘26
This is strictly a review for the Sharp patient app as the medical professionals at Sharp are excellent. Been w/Sharp before “FollowMyHealth”. FMH was simple & logical. A recent update moved the appointments to under the “Message Center” - why? Took a while to figure that out. When an appointment is scheduled, could you put the name of the medical person or medical department you have the appointment with instead of “Your Healthcare Team” - that would be more helpful for at a glance type of thing. (Yes I know I can use the search). Also have a mechanism to upload more than 3 photos to a message or have a secure path to upload over 3 photos.
New version menu blocked on iPhone
Response from developer
Hello, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Leslie
Sharp health app
Response from developer
Hello Jbeltran2813, We appreciate your feedback. We are happy to hear the app has met your expectations. Enjoy the app! In good health, Emmy
My visit
Not intuitive
Response from developer
Hello Gapgirlnv, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Ellie
Latest update freeze
Response from developer
Hello Yourfns, Thank you for your feedback. We are happy to assist you with the app, please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm. Thank you, Ellie
