Sharp HealthCare User Reviews

What users say

Top reviews

App Doesn’t Open

Keeps closing itself immediately. June 16, 2026. And yes Ellie, Leslie, and Emmy my phone is up to date.

Keeps crashing

I haven’t been able to open the app in over a week. Every time I go to open it, it instantly closes. I click app support and it takes me to the sharp healthcare website which offers no solution to the problem.

Response from developer

Hello, The app no longer supports any iphone 8 or x devices. For Android users any version under 11 no longer supported. Please contact our support team if your device is supported 1-800-827-4277. Thank you, Leslie

Critical Issue

For the past couple of weeks (ever since a "bugfixing" update), I've been dealing with the problem of the app crashing immediately upon attempts to open it. I anticipated that the problem would have been fixed by now, but it still hasn't been. Please fix this. The app worked perfectly fine before this last update.
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Response from developer

Hello Snovw, We are sorry to hear we have not met your expectations. Our team is working hard to fix any issues and glitches on the Sharp App. For technical assistance and to speak with a Sharp App helper, please call 1-800-827-4277, option 4. In good health, Emmy

Won’t open

The app keeps crashing and won’t open

Response from developer

Hi Forest gump123689, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated to the latest software version. For troubleshooting support, please contact our app support team available Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277. Kindly, Ellie

Font size

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
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Response from developer

Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie

Crashing

The app won’t open. When I tap it, it immediately closes

Response from developer

Hello MeliVareli, We are sorry to hear our new system has not yet met your expectations. We are working hard to make your care accessible and easy to manage. Please contact our agents at 1-800-827-4277 option 1, for assistance with the Sharp App. Thank you, Sharp HealthCare

Update, crashing app!!

I can’t open the app, it crashes every time I tried to open it!!!

Response from developer

Hello Kenshin2468, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated with the latest software version. For troubleshooting support, please contact our app support team Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277 Please note that due to the Memorial Day holiday, our support team is closed today and will resume regular business hours on Tuesday, 5/26. Sincerely, Ellie

Don’t Update!!!!!!!!

Updated app and it now crashes as it opens! Basically it fails to open. Crashes immediately!what a waste…
If it works don’t update!

Response from developer

Hello, We are sorry to hear that you are experiencing issues with the Sharp app. If you are attempting to log in from your mobile device, please ensure that your phone is updated with the latest software version. For further assistance, please contact our app support team Monday through Friday, 8:00 AM to 5:00 PM, at 1-800-827-4277 for troubleshooting support. Please note that due to the holiday, our app support team is closed today and will resume regular business hours tomorrow. Sincerely, Ellie

App is working great

App is working great!

Response from developer

Hello Kng2006, Thank you for your feedback, we are happy to have met your expectations with our app and look forward to a continued partnership in all of your health care needs. Kindly, Ellie

Crashed after update to new version

Just updated latest version as requested but the app is crashed immediately. Can’t do anything about it

Response from developer

Hello Eugene_ou, Thank you for your feedback. We are continuously working to improve the Sharp app and make it more user-friendly. We recommend deleting and reinstalling the app, and ensuring your device is updated to the latest software version. If you continue to experience issues, please contact our app support team Monday–Friday, 8:00 a.m.–5:00 p.m. at 1-800-827-4277. Kind regards, Ellie

Update broke the app for me

Was a great app to communicate with the Doc, but no longer works for me. I do have an older iPhone 8 but the app is listing as compatible with my version of phone on the App Store. I’ve tried reinstalling, restarting but app just opens and then immediately shuts itself.

Response from developer

Hello FYIreviews1, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Ellie

Font size

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.
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Response from developer

Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie

Font size

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.

Response from developer

Hello, The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble. Thank you, Leslie

Awesome

I love using this app it’s useful and saves me time.

Response from developer

Hello Tongan01, Thank you for taking the time to leave a review. We are happy to hear you are pleased with our Sharp App. Please feel free to call us at 1-800-827-4277, M-F, 8am-5pm if you need any assistance. In good health, Ellie

**meh**; 4/21/26 update

Another star added
Yay!! Improvement in this app is noticed!
Keep up the good work!
=======below is review from end of March ‘26
This is strictly a review for the Sharp patient app as the medical professionals at Sharp are excellent. Been w/Sharp before “FollowMyHealth”. FMH was simple & logical. A recent update moved the appointments to under the “Message Center” - why? Took a while to figure that out. When an appointment is scheduled, could you put the name of the medical person or medical department you have the appointment with instead of “Your Healthcare Team” - that would be more helpful for at a glance type of thing. (Yes I know I can use the search). Also have a mechanism to upload more than 3 photos to a message or have a secure path to upload over 3 photos.
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New version menu blocked on iPhone

In the latest, I can't access the main menu. It's blocked by a white bar. I can see it's there when I try to scroll up or down but it's blocked when I try to click on it.

Response from developer

Hello, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Leslie

Sharp health app

This app is really easy to navigate thru, the information is very helpful too.

Response from developer

Hello Jbeltran2813, We appreciate your feedback. We are happy to hear the app has met your expectations. Enjoy the app! In good health, Emmy

My visit

Hi I have been in the hospital for a few days and for the most part I feel that the nurses are very helpful and caring. I also have a good connection with my doctor’s here at the hospital.

Not intuitive

Even after all this time, I log in and and cannot fine lab results, after visit summaries or other results for my visits. I click around a whole lot of places before getting where I need to go. Things could be labeled better and more intuitive. Scheduling appointments and messaging the care team is easy although not all specialty care members are available with these features.
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Response from developer

Hello Gapgirlnv, We are sorry to hear you are having difficulties with the Sharp App. Please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm, we would be happy to assist you. Thank you, Ellie

Latest update freeze

The page that informs me of the new features freezes and can’t get past it.

Response from developer

Hello Yourfns, Thank you for your feedback. We are happy to assist you with the app, please call us at 1-800-827-4277, Option 4, M-F, 8am-5pm. Thank you, Ellie