Medication refill requests
The app has many shortcomings like unintuitive & clumsy interface, poor organization, and multiple features that work so badly ghat they aren’t useful. But the most annoying (because I use it every month) is the poor implementation of medication refills. It allows refill requests to be made on meds that are far from the refill due date. For example, a medication may not be able to be refilled for another two months and it will allow you to request it instead of a reminder that it’s too soon. To make things worse, if you accidentally request a med too soon, the app will accept it showing status: “Fill in progress”, though it is not. This is very misleading, making the patient think they need to wait a couple days longer to pick up the meds when all are filled. This causes the patient to needlessly wait several days for a prescription that will not be filled.
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Needs Polish
It’s a bunch of isolated features you’d find in many apps built into one. But it needs better integration and flow testing. Downgrading to a 3. Examples:
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
5. Medications list is present, but doesn’t list your Prescription number. So I guess I have to keep the hardcopy. Pretty counterintuitive if you want your data in one place.
This app is good, but can do better. Feels like it’s written by healthy people who don’t really need to use this app or don’t worry about paying bills.
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
5. Medications list is present, but doesn’t list your Prescription number. So I guess I have to keep the hardcopy. Pretty counterintuitive if you want your data in one place.
This app is good, but can do better. Feels like it’s written by healthy people who don’t really need to use this app or don’t worry about paying bills.
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Always punctual , informative
My PCP is the best !
User Friendly
Everything you need is easily accessible. User friendly. Convenient. It’s works. 100/10
Needs Polish
It’s a bunch of isolated features you’d find in many apps built into one. But it needs better integration and flow testing. Examples:
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
This app is good, but can do better.
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
This app is good, but can do better.
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