Medication refill requests
The app has many shortcomings like unintuitive & clumsy interface, poor organization, and multiple features that work so badly ghat they aren’t useful. But the most annoying (because I use it every month) is the poor implementation of medication refills. It allows refill requests to be made on meds that are far from the refill due date. For example, a medication may not be able to be refilled for another two months and it will allow you to request it instead of a reminder that it’s too soon. To make things worse, if you accidentally request a med too soon, the app will accept it showing status: “Fill in progress”, though it is not. This is very misleading, making the patient think they need to wait a couple days longer to pick up the meds when all are filled. This causes the patient to needlessly wait several days for a prescription that will not be filled.
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Needs Polish
It’s a bunch of isolated features you’d find in many apps built into one. But it needs better integration and flow testing. Downgrading to a 3. Examples:
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
5. Medications list is present, but doesn’t list your Prescription number. So I guess I have to keep the hardcopy. Pretty counterintuitive if you want your data in one place.
This app is good, but can do better. Feels like it’s written by healthy people who don’t really need to use this app or don’t worry about paying bills.
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
5. Medications list is present, but doesn’t list your Prescription number. So I guess I have to keep the hardcopy. Pretty counterintuitive if you want your data in one place.
This app is good, but can do better. Feels like it’s written by healthy people who don’t really need to use this app or don’t worry about paying bills.
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Always punctual , informative
My PCP is the best !
User Friendly
Everything you need is easily accessible. User friendly. Convenient. It’s works. 100/10
Needs Polish
It’s a bunch of isolated features you’d find in many apps built into one. But it needs better integration and flow testing. Examples:
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
This app is good, but can do better.
1. I have an upcoming appointment. The title doesn’t match anything in the price estimator. Better yet, link it to the direct entry so I’m prepared for the expense.
2. The price estimator, because the titles are similar, force you to hunt through each one. Get it wrong press back, but it doesn’t keep you in the group selected, it sends you back to the first page. Frustrating.
3. Price estimator says it’ll find CPT codes. No CPT codes listed in upcoming appointments. I can find them on my bill, but that’s kinda too late.
4. Nevertheless, I searched for two basic CPT audiology codes and the price estimator couldn’t find them.
This app is good, but can do better.
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Basic
Hard to find information and basic interface
No test results
I had a PET scan on Monday and have no results sent to my portal. At my appointment today with Dr Jacob New, the ordering physician, he had the results. Scripps is usually very prompt with test results and I am disappointed this time. This test is very important to me, involving the status of my lung cancer. Who can I contact to have the results sent to my portal? Carol C. Hartwell
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Periodic erroneous notifications
I periodically receive notifications that I have an upcoming visit . But there are no upcoming visits shown.
Very good
It’s great to be able to see everything and do ahead of appointments what needs to be done!
Amazing
This patient portal works amazingly well!
I’ve used other ones. None have worked even remotely as well as MyScripps. I’m very pleased with this one as it is easy and convenient to use!
I’ve used other ones. None have worked even remotely as well as MyScripps. I’m very pleased with this one as it is easy and convenient to use!
Scripps is the best!
I have a new doctor - Dr MacMillan at Scripps Rancho San Diego
Easy
This portal is so convenient. It is easy to use and all your medical needs, appointments, lab results, etc.. are right there. I really like the Scripps portal.
The app is great!!!
Quick results for all my lab tests
Simple/ fast
I am new to the scripps app and wow it’s manageable and easy! Kaiser needs to step up their game with theirs!
The Caring Of Scripps
Love and Empathy
Easy
User friendly for anyone
Dr Jaffri
Dr. Rachna Ayesha Jafri is an exceptional physician who combines medical expertise with genuine compassion. During one of the most stressful and frightening times of my life, she was proactive, responsive, and deeply caring. She coordinated my care promptly, arranged the necessary referrals and biopsy, and made sure nothing fell through the cracks.
What sets Dr. Jafri apart is the way she treats her patients as people, not just medical cases. Her kindness, empathy, and dedication provided comfort when I needed it most.
I am incredibly grateful to have a doctor who is not only highly knowledgeable and thorough but also truly cares about her patients’ well-being. I recommend Dr. Jafri without hesitation to anyone seeking a physician who practices medicine with both excellence and heart.
What sets Dr. Jafri apart is the way she treats her patients as people, not just medical cases. Her kindness, empathy, and dedication provided comfort when I needed it most.
I am incredibly grateful to have a doctor who is not only highly knowledgeable and thorough but also truly cares about her patients’ well-being. I recommend Dr. Jafri without hesitation to anyone seeking a physician who practices medicine with both excellence and heart.
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Appointment
When trying to ‘accept’ an earlier appointment, no date or time is shown for me to make decision. By the time I switch out of portal and over to email, 3 times now I’ve been locked out because earlier appointment has been taken.
Very frustrating…
Very frustrating…
Excellent and beyond service .
The stuff have a great attitude just they way that a patient need at the time of needs . I just don’t have words to describe all the stuff , just bunch of angels . 🙏🙏🙏🙏🙏🙏🙏
Messaging
Need to create an option to be able to message my physician
