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Sharp Health Plan - Insurance

Sharp Health Plan - Insurance

Health Insurance

418 ratings
46 reviews
🏥 Medical
Free

Details

  • Released
  • Updated

Features

Developer

Sharp Health Plan
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Sharp Health Plan - Insurance screenshot #1 for iPhone
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Sharp Health Plan - Insurance screenshot #9 for iPhone
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Reviews summary↘︎
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About

Manage your health insurance benefits, view claims, find doctors, and pay bills securely. Access your member ID card and set communication preferences. Designed for plan members to stay connected to their coverage and manage their health account.

✓Check benefits, balances, and costs
✓View claims and coverage documents
✓Find or change primary care physician
✓View or print member ID card
✓Pay health plan premium bills
✓Manage account access
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What users say

Summarized from real user reviews of Sharp Health Plan. Based on 418 reviews and a 4.2/5 average, it highlights the 13 positives and 54 negatives reviewers mention most about this Medical app.

Positive things

  • 🌟Stellar healthcare system
  • 👍Easy to use UI
  • 💡Revolutionary healthcare setup
  • 👍Great for managing insurance
  • 👍Access to all needed info
  • 👍Easy to find copays/costs
  • 👍Quick access to homepage needs
  • 👍Request ID card from app
  • 👍Looks great and easy to use
  • 👍All info available on phone
  • 👍Best health insurance app
  • 👍Love the app
  • 👍Great app

Negative things

  • 🐛Billing issues persist
  • 🐛ID card not working
  • 🐛App is buggy
  • 🐛Links occasionally not working
  • 🐛Provider search difficult
  • 🐛App options not working
  • 🐛Recent update not working
  • 🐛Links not loading
  • 🐛Authorization documents re-downloading
  • 🐛Frustrating user experience
  • 🐛Delta Dental plan issues
  • 🐛Payment issues
  • 🐛Confusing to use
  • 🐛Rx coverage difficult
  • 🐛Password/face login issues
  • 🐛Messages not appearing
  • 🐛Incompetent company
  • 🐛Duplicate letters
  • 🐛Cannot login on computer
  • 🐛Cannot make first payment online
  • 🐛Poor app
  • 🐛Cannot make appointments
  • 🐛Cannot review labs/medical info
  • 🐛Not user friendly
  • 🐛Problems logging in
  • 🐛Switches between app/internet
  • 🐛Previous app better
  • 🐛Benefits search needs upgrade
  • 🐛Benefits not easy to interpret
  • 🐛Inappropriate billing
  • 🐛Finances/credit at risk
  • 🐛Late charges unresolved
  • 🐛App not user friendly
  • 🐛Previous app better
  • 🐛Cannot log in
  • 🐛Cannot find message icon
  • 🐛Cannot find records icon
  • 🐛No communication features
  • 🐛Cannot see test results
  • 🐛Cannot see medical history
  • 🐛App is the worst
  • 🐛Questions/requests ignored
  • 🐛Epic fail
  • 🐛Cannot contact departments/providers
  • 🐛Not intuitive
  • 🐛Difficulty adding child's account
  • 🐛Difficulty setting up appointments
  • 🐛Difficulty accessing medical records
  • 🐛Bill not populating correctly
  • 🐛App crashes on login
  • 🐛Kicks out while using
  • 🐛Doesn't respond frequently
  • 🐛Difficult to search/change providers
  • 🐛Unhappy with app
See all reviews

What's New in Sharp Health Plan

11.8.3

August 18, 2026

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Assignment to medical group

We have been assigned to Palomar Pamerado group with out our consent. It was very surprising for us. We have been trying to get app for the assigned group but couldn’t get any help so far. Because of this we are having difficult to communicate with providers and check lab results, medications etc.
PpaulbbbbbbbPpaulbbbbbbb

Response from developer

Hello, Thank you for bringing this to our attention. To assist you further, please email the link to this review to feedback@sharp.com with your full name, DOB, and contact information. Thank you, Leslie

Easy to use!

I love my Sharp App! It is so user friendly. I am so impressed with provider response time and the organization of my medical record and coordination of care! Bravo!
ALCHEMĒALCHEMĒ

Response from developer

Hello, Thank you so much for your kind feedback! We’re thrilled to hear how much you enjoy using the Sharp app and that you’ve found it user-friendly and well-organized. Thank you again for your support. In good health, Leslie

Billing issue

Please please PLEASE fix billing. Since Decemeber or January, I have not been able to pay my insurance bill on the app. I'm not able to do it through the website on my phone either while using Safari. It's super annoying having to figure out which browser (Firefox, Google Chrome, Opera GX) is compatible with Sharp just so I can pay my bill. Absolutely ridiculous.
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haruka9898haruka9898

Response from developer

Hello, We’re sorry for the frustration this billing issue has caused and appreciate you taking the time to share your experience. If you need immediate assistance with a payment or account support, please contact our billing team directly 858-499-8300, so we can help resolve this as quickly as possible. Thank you, Leslie

Outstanding!

I’ve been working with Sharp in my professional line of work as I am in Healthcare. I am also one of their patients and I can tell you out of all the health systems in San Diego Sharp is stellar, and stands above the rest. Highly recommended over other health plans!
AskVazoAskVazo

Response from developer

Hello, Thank you for highly recommending Sharp Health Plan and for your service as an employee. In good health, Leslie

ID card & app

The option to see my ID card does NOT work on the app, has worked for months. When I tried requesting a new ID (which I never received, like I do annually without requesting) I never received it. So I called to make a request a new ID card and still haven’t received that one it’s been 3 months now. My address on file is correct as well. I can’t figure out what the discrepancy may be!
Show more
BrutallyHonest22314BrutallyHonest22314

Response from developer

Hello, Thank you for bringing this to our attention. We’re very sorry for the frustration this has caused, especially since accessing your ID card is an important and commonly used feature. Your feedback helps us identify and address issues like this so we can improve our services. Please contact our Member Services team directly, so we can review your account, confirm your mailing details, and ensure a replacement ID card is issued promptly 858-499-8300. Thank you, Leslie

See 41 more reviews

Developer apps

Best Health
Best Health

By Sharp Health Plan

💪 Health & Fitness

(5)

Free
See developer apps

User experience

🐞

Reported Bugs

23 issues

Billing issues since December/January

Bug

Cannot pay insurance bill on app or mobile website (Safari)

Bug

ID card option not working on app

Bug

New ID card not received after 3 months

Bug

App links occasionally not working

Bug

Provider search options not working

Bug

Vision and Dental provider options not working

Bug

Recent update: cannot click on things to load

Bug

Cannot view ID card or cost analysis

Bug

Authorization documents re-downloading

Bug

Countless copies of declined/accepted referrals

Bug

Delta Dental plan not recorded

Bug

No record of plan with Sharp Medicare

Bug

Cannot make reoccurring payments

Bug

Password/face login issues

Bug

Messages indicated but not visible

Bug

Cannot login on computer

Bug

Cannot make first payment online

Bug

App crashes on login

Bug

App kicks user out while actively using

Bug

App does not respond frequently

Bug

Bill not populating correctly

Bug

App crashes every time on login submit

Bug
✨

Requested Features

15 requests

Integrate with Apple Watch, Noom, Smart Scale

Feature

Improve benefits search functionality

Feature

Alphabetize benefits

Feature

Improve interpretation of benefits text

Feature

Add dark mode

Feature

Add option to message doctor

Feature

Add option to view medical records

Feature

Add option to view lab results

Feature

Add option to view medical history

Feature

Improve password and face login reliability

Feature

Ensure messages appear when indicated

Feature

Fix reoccurring payment setup

Feature

Allow adding child's account

Feature

Allow setting up appointments

Feature

Allow accessing medical records

Feature

FAQ

What does the Sharp Health Plan app do?

The Sharp Health Plan app allows members to securely access and manage their health insurance benefits. You can check your benefits, view claims and coverage documents, find or change your doctor, access your member ID card, and pay premium bills.

What are the key features of the app?

Key features include checking your benefits, balances, and costs; viewing claims and coverage documents; finding or changing your primary care physician; accessing your member ID card; and managing premium billing. You can also set communication preferences and manage your account access.

Is the Sharp Health Plan app free to use?

Yes, the Sharp Health Plan app is free to download and use for eligible Sharp Health Plan and Sharp Direct Advantage members. There are no in-app purchases or subscription fees associated with managing your health benefits through the app.

What devices is the Sharp Health Plan app compatible with?

The app is designed for use on iPhone, iPad, and Mac devices. You can log in securely using Face ID® or Touch ID® for quick access to your health plan information.

How can I use the app to manage my health insurance?

You can use the app to stay connected to your coverage by viewing your benefits at a glance, checking progress towards deductibles, reviewing your claims history, and managing premium billing. It provides a convenient way to access all your health insurance information in one place.