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Sharp Health Plan - Insurance

Sharp Health Plan - Insurance

Health Insurance

454 ratings
47 reviews
🏥 Medical
Free

Details

Released
October 31, 2023
Updated
October 28, 2026

Features

Developer

Sharp Health Plan
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Sharp Health Plan - Insurance screenshot #1 for iPhone
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About

Manage your health insurance benefits, view claims, find doctors, and pay bills securely. Access your member ID card, track deductibles, and review pharmacy benefits. Link your Sharp HealthCare account for seamless appointment scheduling and doctor messaging.

✓Check benefits, balances, and costs
✓View claims and coverage documents
✓Find or change primary care physician
✓View and print member ID card
✓Pay health plan premium bills
✓Manage account and contact information
✓Link to Sharp HealthCare for appointments and messaging
Show original description

What users say about Sharp Health Plan

Reviews of Sharp Health Plan are mixed: the Medical app is rated 4.2/5 from 454 App Store ratings. What users like most: stellar healthcare system, easy to use UI. Top complaints: billing issues persist, ID card not working. Summarized from real user reviews.

Positive things

  • 🌟Stellar healthcare system
  • 👍Easy to use UI
  • 💡Revolutionary healthcare setup
  • 👍Great for managing insurance
  • 👍Access to all needed info
  • 👍Easy to find copays/costs
  • 👍Quick access to homepage needs
  • 👍Request ID card from app
  • 👍Looks great and easy to use
  • 👍All info available on phone
  • 👍Best health insurance app
  • 👍Love the app
  • 👍Great app

Negative things

  • 🐛Billing issues persist
  • 🐛ID card not working
  • 🐛App is buggy
  • 🐛Links occasionally not working
  • 🐛Provider search difficult
  • 🐛App options not working
  • 🐛Recent update not working
  • 🐛Links not loading
  • 🐛Authorization documents re-downloading
  • 🐛Frustrating user experience
  • 🐛Delta Dental plan issues
  • 🐛Payment issues
  • 🐛Confusing to use
  • 🐛Rx coverage difficult
  • 🐛Password/face login issues
  • 🐛Messages not appearing
  • 🐛Incompetent company
  • 🐛Duplicate letters
  • 🐛Cannot login on computer
  • 🐛Cannot make first payment online
  • 🐛Poor app
  • 🐛Cannot make appointments
  • 🐛Cannot review labs/medical info
  • 🐛Not user friendly
  • 🐛Problems logging in
  • 🐛Switches between app/internet
  • 🐛Previous app better
  • 🐛Benefits search needs upgrade
  • 🐛Benefits not easy to interpret
  • 🐛Inappropriate billing
  • 🐛Finances/credit at risk
  • 🐛Late charges unresolved
  • 🐛App not user friendly
  • 🐛Previous app better
  • 🐛Cannot log in
  • 🐛Cannot find message icon
  • 🐛Cannot find records icon
  • 🐛No communication features
  • 🐛Cannot see test results
  • 🐛Cannot see medical history
  • 🐛App is the worst
  • 🐛Questions/requests ignored
  • 🐛Epic fail
  • 🐛Cannot contact departments/providers
  • 🐛Not intuitive
  • 🐛Difficulty adding child's account
  • 🐛Difficulty setting up appointments
  • 🐛Difficulty accessing medical records
  • 🐛Bill not populating correctly
  • 🐛App crashes on login
  • 🐛Kicks out while using
  • 🐛Doesn't respond frequently
  • 🐛Difficult to search/change providers
  • 🐛Unhappy with app
See all reviews

What's New in Sharp Health Plan

11.9.5

October 28, 2026

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Worst app on the planet

I have had to renew my password 3 different times because of this awful app. I have never encountered such an awfully made app in my entire life. We are supposed to have access to our health care and this app just creates issues and extreme distress. I had to call Sharp 3 x to change my password because this app wouldn’t send the reset password link to my email or iPhone. And then the app wouldn’t even accept any new password I made after I called the company. It works online but not on the app. I’m over here thinking I forgot the password and I’m forgetful but it’s the awfully pathetic excuse of an app that isn’t working!!!!! Pathetic and ridiculous
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BBurgertimeisnow

Assignment to medical group

We have been assigned to Palomar Pamerado group with out our consent. It was very surprising for us. We have been trying to get app for the assigned group but couldn’t get any help so far. Because of this we are having difficult to communicate with providers and check lab results, medications etc.
PPpaulbbbbbbb

Response from developer

Hello, Thank you for bringing this to our attention. To assist you further, please email the link to this review to feedback@sharp.com with your full name, DOB, and contact information. Thank you, Leslie

Easy to use!

I love my Sharp App! It is so user friendly. I am so impressed with provider response time and the organization of my medical record and coordination of care! Bravo!
AALCHEMĒ

Response from developer

Hello, Thank you so much for your kind feedback! We’re thrilled to hear how much you enjoy using the Sharp app and that you’ve found it user-friendly and well-organized. Thank you again for your support. In good health, Leslie

Billing issue

Please please PLEASE fix billing. Since Decemeber or January, I have not been able to pay my insurance bill on the app. I'm not able to do it through the website on my phone either while using Safari. It's super annoying having to figure out which browser (Firefox, Google Chrome, Opera GX) is compatible with Sharp just so I can pay my bill. Absolutely ridiculous.
Show more
Hharuka9898

Response from developer

Hello, We’re sorry for the frustration this billing issue has caused and appreciate you taking the time to share your experience. If you need immediate assistance with a payment or account support, please contact our billing team directly 858-499-8300, so we can help resolve this as quickly as possible. Thank you, Leslie

Outstanding!

I’ve been working with Sharp in my professional line of work as I am in Healthcare. I am also one of their patients and I can tell you out of all the health systems in San Diego Sharp is stellar, and stands above the rest. Highly recommended over other health plans!
AAskVazo

Response from developer

Hello, Thank you for highly recommending Sharp Health Plan and for your service as an employee. In good health, Leslie

See 42 more reviews

Developer apps

Best Health
Best Health

By Sharp Health Plan

💪 Health & Fitness

(5)

Free
See developer apps

User experience

🐞

Reported Bugs

23 issues

Billing issues since December/January

Bug

Cannot pay insurance bill on app or mobile website (Safari)

Bug

ID card option not working on app

Bug

New ID card not received after 3 months

Bug

App links occasionally not working

Bug

Provider search options not working

Bug

Vision and Dental provider options not working

Bug

Recent update: cannot click on things to load

Bug

Cannot view ID card or cost analysis

Bug

Authorization documents re-downloading

Bug

Countless copies of declined/accepted referrals

Bug

Delta Dental plan not recorded

Bug

No record of plan with Sharp Medicare

Bug

Cannot make reoccurring payments

Bug

Password/face login issues

Bug

Messages indicated but not visible

Bug

Cannot login on computer

Bug

Cannot make first payment online

Bug

App crashes on login

Bug

App kicks user out while actively using

Bug

App does not respond frequently

Bug

Bill not populating correctly

Bug

App crashes every time on login submit

Bug
✨

Requested Features

15 requests

Integrate with Apple Watch, Noom, Smart Scale

Feature

Improve benefits search functionality

Feature

Alphabetize benefits

Feature

Improve interpretation of benefits text

Feature

Add dark mode

Feature

Add option to message doctor

Feature

Add option to view medical records

Feature

Add option to view lab results

Feature

Add option to view medical history

Feature

Improve password and face login reliability

Feature

Ensure messages appear when indicated

Feature

Fix reoccurring payment setup

Feature

Allow adding child's account

Feature

Allow setting up appointments

Feature

Allow accessing medical records

Feature

FAQ

What can I do with the Sharp Health Plan app?

The Sharp Health Plan app allows you to check your benefits, view claims, find doctors, print your member ID card, pay bills, and manage your account. You can also link your Sharp HealthCare account to schedule appointments and message your doctor.

Is the Sharp Health Plan app secure?

Yes, the app offers quick and secure access using Face ID® or Touch ID®. It is designed to protect your health benefit information.

Can I upload health and fitness data to the Sharp Health Plan app?

Yes, you can upload health and fitness data, including information from the Apple Health app, when enrolled in self-tracking programs.

Does the Sharp Health Plan app help with premium billing?

Yes, the app allows you to manage premium billing by setting up automatic payments, viewing current and past bills, and paying as a guest on behalf of a member.

What kind of health plans does Sharp Health Plan offer?

Sharp Health Plan offers individual and family plans, Medicare Advantage plans, and coverage for employees. They also provide financial help through Covered California™.

How often is the Sharp Health Plan app updated?

New features and performance updates are released frequently for the app, ensuring it stays current with member needs and system improvements.

What are the main issues users experience with the Sharp Health Plan app?

User reviews indicate some users experience issues with billing, the ID card not working, app bugs, and occasional link failures. Some also find the provider search difficult or the user experience confusing.

Is the Sharp Health Plan app available on all devices?

The Sharp Health Plan app is available for iPhone and iPad, and also supports Apple Watch integration.