Multiple children
Why must I have five different emails just to list my children 🙄 like you should be able to list all your children under one account . I would give no star if it let me .
TThatgurl85
Need better updates!
This app needs to do better! Can’t view service authorizations when it says it’s available. Can’t change PCP When trying to do so! App isn’t up to date with Dr information. Most Drs on here aren’t even accepting Molina after I call to double check.
N8Nena 832
Unresponsive
What’s the point of the rewards submission if you can even submit it ??? After done filling out ALL fields I hit submit and it keeps telling that I need to fill out all fields……I DID!!!!!
TTTrish Trish Trish
Limited function
Worst app of any insurance company I’ve had. The most would be helpful function cannot be accessed.. the cost estimator. You supposedly have to enter a password to get into it but I never see that page, just a “failed to load page” pop up, then “Access denied”. I’ve been told for months that it’s a known issue but there’s never a fix. Same on the website, can’t get to it. There is no drug cost look up on the app, you have to go to their website and poke around to find it. Looking up a dr is fairly easy but even when I select a prefilled specialty, there are drs listed that aren’t in that field. Some specialties aren’t even listed, like endocrinologist. It’s very frustrating to have to call for coverage info only for them to tell you “you can find this all on the app”. Um, no, you cannot.
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Kkellyk
Require Consistent code
Why I turned on Face ID if keeps requiring me to get a code? The pop up message on the app says to keep your account safe you will need to signup for MFA. This message is every time it log me out and try to login again every five minutes. I already sign up for MFA once. I don’t need to sign up every few minutes. This is Insane. The main point is to avoid this. for easy and secure method. But last night the app was on whole night then when I go to the app in morning it doesn’t ask me the code then once I use and went to another app or go to rest room then it will log me off in a few minities every five minutes code???
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here.
The health care not letting me to find a doctor. It’s not only the app problem it is also on website too.
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here.
The health care not letting me to find a doctor. It’s not only the app problem it is also on website too.
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