Multiple children
Why must I have five different emails just to list my children 🙄 like you should be able to list all your children under one account . I would give no star if it let me .
Need better updates!
This app needs to do better! Can’t view service authorizations when it says it’s available. Can’t change PCP When trying to do so! App isn’t up to date with Dr information. Most Drs on here aren’t even accepting Molina after I call to double check.
Unresponsive
What’s the point of the rewards submission if you can even submit it ??? After done filling out ALL fields I hit submit and it keeps telling that I need to fill out all fields……I DID!!!!!
Limited function
Worst app of any insurance company I’ve had. The most would be helpful function cannot be accessed.. the cost estimator. You supposedly have to enter a password to get into it but I never see that page, just a “failed to load page” pop up, then “Access denied”. I’ve been told for months that it’s a known issue but there’s never a fix. Same on the website, can’t get to it. There is no drug cost look up on the app, you have to go to their website and poke around to find it. Looking up a dr is fairly easy but even when I select a prefilled specialty, there are drs listed that aren’t in that field. Some specialties aren’t even listed, like endocrinologist. It’s very frustrating to have to call for coverage info only for them to tell you “you can find this all on the app”. Um, no, you cannot.
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Require Consistent code
Why I turned on Face ID if keeps requiring me to get a code? The pop up message on the app says to keep your account safe you will need to signup for MFA. This message is every time it log me out and try to login again every five minutes. I already sign up for MFA once. I don’t need to sign up every few minutes. This is Insane. The main point is to avoid this. for easy and secure method. But last night the app was on whole night then when I go to the app in morning it doesn’t ask me the code then once I use and went to another app or go to rest room then it will log me off in a few minities every five minutes code???
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here.
The health care not letting me to find a doctor. It’s not only the app problem it is also on website too.
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here.
The health care not letting me to find a doctor. It’s not only the app problem it is also on website too.
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Not a good look
Some Providers don’t even accept Molina so might need to update app. We don’t need specialists that don’t accept the insurance. Thats counterproductive
Latest update Broke the App
For over a month now, the My Health section has been completely unusable. Every time I try to view my information, I get “no data found” or “not available at this time.” Before the latest update, everything worked perfectly. I’ve already tried uninstalling and reinstalling the app, but nothing fixes it. The update clearly broke something, and it needs to be addressed.
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Response from developer
Hi, thank you for your feedback and we’re sorry for the inconvenience. This issue has been resolved. Please update the My Molina app from the App Store to ensure you have the most recent fixes and improvements. If you continue to experience any issues after updating, please contact our Member Services team so we can assist you further. Thank you for using My Molina
Ing Lidia IONESCU
It’s a good insurance
How do I find?
And just where, pray tell, are the ophthalmologists and eye surgeons ????
Horrible UI
This app is a horrible experience for patients. The focus seems to be on guiding you to medical services, not if providing insurance information.
EOBs are listed but when you want to view, they disappear with no details about location.
You can’t search the app to find what you need—you know, what every app has.
EOBs are listed but when you want to view, they disappear with no details about location.
You can’t search the app to find what you need—you know, what every app has.
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A little buggy
Honestly, it's a smooth app! Only issues I have is delayed updates and buggy drop down menus. It's hard to select an option on the drop down menus.
Require Consistent code
Why I turned on Face ID if keeps requiring me to get a code? The pop up message on the app says to keep your account safe you will need to signup for MFA. This message is every time it log me out and try to login again every five minutes. I already sign up for MFA once. I don’t need to sign up every few minutes. This is Insane. The main point is to avoid this. for easy and secure method. But last night the app was on whole night then when I go to the app in morning it doesn’t ask me the code then once I use and went to another app or go to rest room then it will log me off in a few minities every five minutes code???
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here
Update Today
Pop up message It says We’re sorry we’re unable to process your login from your current location… I was using the app now and it log me off then as usual after my Face ID attempt to use or the need my location to log in? Something is wrong here
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The app needs work
The app will give you the information your looking for if you want to wait 20 minutes for it to load. You’re better off just using the website to find doctors.
Still no payment information/options being displayed even after deleting and reinstalling the app.
This problem has persisted for over a week now. What in the world are you people doing??? Anyone knows what they are doing? And there is NO new update available even after refreshing the updates list.
Can’t see my payment
I need help to see my payment it keeps saying we’re experiencing an internal sever problem
Payment system down for 2 days!
The app is okay unless you want to pay your premium. Suffice it to say Molina is certainly no Blue Cross Blue Sheild or on pat with any of the other big insurance carriers.
My Molina
Worst App ever! Figures since it’s the worst so-called health insurance.
Nueva actualización no permite abrir la App.
Desde la nueva actualización la apps no abre. Y no puedo regresar a la anterior, espero puedan arreglar este inconveniente pronto.
Horrible app
App is way too buggy I’ve I had to change my password multiple times to then be met with a notification stating that I’ve put in the wrong password
Constant issues
Maybe it’s better than nothing but constant issues with error messages & not saving favorites etc
