My Molina vs BCBSM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Molina
Access your health coverage, benefits, and eligibility information securely. Manage your ID card, make payments, and communicate with your provider. This app helps you stay informed about your healthcare plan.
- View health coverage
- View benefits and eligibility
- View/download/share ID card
- Make premium payments
- Message Center
- Manage payment profile
- Save favorite doctors
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Members can sign into the app using their My Molina User ID and Password to access our secure features, including: • User friendly navigation • View health coverage • View your benefits and eligibility • View/download and share ID card • Make premium payments (Marketplace only) • Message Center • Manage your payment profile • Save favorite doctors • Change PCP • Access to other services When you use the My Molina app, identifiers for your mobile device are collected within Google Firebase to create a unique identifier for each application when downloaded. This app integrates with Health app to display your health information. Please review the below link which provides a disclosure of the use of Google Analytics for Firebase and how that service processes data: www.google.com/policies/privacy/partners/
BCBSM
Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.
- Virtual ID card
- Find doctors and hospitals
- View plan balances
- Virtual care and nurse line
- Review claims and EOBs
- Provider quality ratings
- Drug price lookup
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Thanks for making us #1 Blue Cross Blue Shield of Michigan ranked highest in Member Satisfaction among Commercial and Medicare Advantage health plans in Michigan. Commercial members also rated us highest in Trust, Digital Channels and Helping Save Time or Money. For 2026 J.D. Power award information, visit jdpower.com/awards. Enjoy convenient access on the go: • View your member ID card and add it to your digital wallet • Find in network doctors and hospitals • See covered services and plan balances (deductible, out of pocket, etc.) • Get virtual care with our 24 hour nurse line and telehealth options • Review claims and EOBs • Make bill payments (for non employer coverage) • Compare provider quality ratings and estimated procedure costs • Check your HSA/FSA balances via HealthEquity • Choose and view your Primary Care Physician • Look up prescription drug prices and coverage rules • Complete health assessments and explore wellness tools This app supports most Blue Cross plans except: • FEP members with a PPO plan • MESSA members • Blue Cross Complete (Medicaid) members Permissions Wi-Fi connection This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly. Photos and other media We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason. Questions about the app? Please visit bcbsm.com/app © 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.
Screenshots
Verdict
The clearest difference is review sentiment: BCBSM at 30% against My Molina's 13%. BCBSM also leads on rating (4.7 vs 4.5) and ratings volume (79K vs 7.1K). My Molina's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BCBSM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: BCBSM has 79K ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 13% of My Molina's written reviews are positive against 30% of BCBSM's.
My Molina ships an update fortnightly, BCBSM monthly. Both last shipped on September 24, 2026.
| Parameter | My Molina | BCBSM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (7.1K ratings) | 4.7 (79K ratings) — better |
| Positive reviews | 13.1% of reviews | 29.7% of reviews — better |
| Number of ratings | 7.1K | 79K — better |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #60 | #41 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14 — better | 15.0 |
| Further details — not scored | ||
| Size | 117 MB | 66 MB |
| Age rating | 12+ | 17+ |
| Developer | Molina Healthcare, Inc. | Blue Cross and Blue Shield of Michigan |
Customer experience
My Molina
BCBSM
User reviews
My Molina
From 7.1K App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Convenient online service
- 🚀 Great service
Room to improve
- 🐛 Buggy system and app
- 🔒 Security and login issues
- 💻 Poor website and app functionality
- 🤖 Unhelpful customer service
- 💰 Expensive with limited coverage
BCBSM
From 79K App Store ratingsWhat we love
- 🚀 Convenient access to account information
- 👍 User-friendly app design
- 🔒 Secure login options
- 💡 Helpful features like viewing claims and deductibles
Room to improve
- 🐛 Frequent crashes and performance issues
- ⏱️ Slow load times and app responsiveness
- 🔍 Inaccurate or outdated provider information
- 📱 Lack of landscape mode support for tablets
Bugs and requests
My Molina
Reported bugs
3 issues- Login/password issues
- App crashes and freezes
- Inability to access information and features
Requested features
3 requests- Add family member profiles
- Improve payment options and process
- Provide more information on benefits and coverage
BCBSM
Reported bugs
3 issues- Login process often fails or locks users out
- Claims and deductible information not always accurate
- App redirects to external website instead of handling in-app
Requested features
3 requests- Add insurance card to Apple Wallet
- Improve search functionality for finding in-network providers
- Provide more self-service options to avoid phone calls
In-app purchases
My Molina
No in-app purchases
BCBSM
No in-app purchases









