Comparison

My Molina vs BCBSM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Molina

Access your health coverage, benefits, and eligibility information securely. Manage your ID card, make payments, and communicate with your provider. This app helps you stay informed about your healthcare plan.

Highlights
  • View health coverage
  • View benefits and eligibility
  • View/download/share ID card
  • Make premium payments
  • Message Center
  • Manage payment profile
  • Save favorite doctors
Features
Currently charting
Read full description

Members can sign into the app using their My Molina User ID and Password to access our secure features, including: • User friendly navigation • View health coverage • View your benefits and eligibility • View/download and share ID card • Make premium payments (Marketplace only) • Message Center • Manage your payment profile • Save favorite doctors • Change PCP • Access to other services When you use the My Molina app, identifiers for your mobile device are collected within Google Firebase to create a unique identifier for each application when downloaded. This app integrates with Health app to display your health information. Please review the below link which provides a disclosure of the use of Google Analytics for Firebase and how that service processes data: www.google.com/policies/privacy/partners/

About

BCBSM

Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.

Highlights
  • Virtual ID card
  • Find doctors and hospitals
  • View plan balances
  • Virtual care and nurse line
  • Review claims and EOBs
  • Provider quality ratings
  • Drug price lookup
Features
Currently charting
Read full description

Thanks for making us #1 Blue Cross Blue Shield of Michigan ranked highest in Member Satisfaction among Commercial and Medicare Advantage health plans in Michigan. Commercial members also rated us highest in Trust, Digital Channels and Helping Save Time or Money. For 2026 J.D. Power award information, visit jdpower.com/awards. Enjoy convenient access on the go: • View your member ID card and add it to your digital wallet • Find in network doctors and hospitals • See covered services and plan balances (deductible, out of pocket, etc.) • Get virtual care with our 24 hour nurse line and telehealth options • Review claims and EOBs • Make bill payments (for non employer coverage) • Compare provider quality ratings and estimated procedure costs • Check your HSA/FSA balances via HealthEquity • Choose and view your Primary Care Physician • Look up prescription drug prices and coverage rules • Complete health assessments and explore wellness tools This app supports most Blue Cross plans except: • FEP members with a PPO plan • MESSA members • Blue Cross Complete (Medicaid) members Permissions Wi-Fi connection This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly. Photos and other media We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason. Questions about the app? Please visit bcbsm.com/app © 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.

Screenshots

My Molina4 screens
BCBSM4 screens

Verdict

The call

The clearest difference is review sentiment: BCBSM at 30% against My Molina's 13%. BCBSM also leads on rating (4.7 vs 4.5) and ratings volume (79K vs 7.1K). My Molina's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: BCBSM has 79K ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 13% of My Molina's written reviews are positive against 30% of BCBSM's.

UpkeepUpdate frequency

My Molina ships an update fortnightly, BCBSM monthly. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
My Molina versus BCBSM: the parameters behind the verdict, then further details
ParameterMy MolinaBCBSM
PriceFreeFree
Rating4.5 (7.1K ratings)4.7 (79K ratings) — better
Positive reviews13.1% of reviews29.7% of reviews — better
Number of ratings7.1K79K — better
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#60#41 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14 — better15.0
Further details — not scored
Size117 MB66 MB
Age rating12+17+
DeveloperMolina Healthcare, Inc.Blue Cross and Blue Shield of Michigan

Customer experience

My Molina

All ratings7,065 ratings
Positive88.5%
Neutral3.6%
Negative7.9%
Written reviews153 reviews
Positive13.1%
Neutral8.5%
Negative78.4%

BCBSM

All ratings79,066 ratings
Positive93.2%
Neutral2.4%
Negative4.4%
Written reviews263 reviews
Positive29.7%
Neutral6.8%
Negative63.5%

User reviews

My Molina

From 7.1K App Store ratings

What we love

  • 👍 Easy to use
  • 💡 Convenient online service
  • 🚀 Great service

Room to improve

  • 🐛 Buggy system and app
  • 🔒 Security and login issues
  • 💻 Poor website and app functionality
  • 🤖 Unhelpful customer service
  • 💰 Expensive with limited coverage

BCBSM

From 79K App Store ratings

What we love

  • 🚀 Convenient access to account information
  • 👍 User-friendly app design
  • 🔒 Secure login options
  • 💡 Helpful features like viewing claims and deductibles

Room to improve

  • 🐛 Frequent crashes and performance issues
  • ⏱️ Slow load times and app responsiveness
  • 🔍 Inaccurate or outdated provider information
  • 📱 Lack of landscape mode support for tablets

Bugs and requests

My Molina

Reported bugs

3 issues
  • Login/password issues
  • App crashes and freezes
  • Inability to access information and features

Requested features

3 requests
  • Add family member profiles
  • Improve payment options and process
  • Provide more information on benefits and coverage

BCBSM

Reported bugs

3 issues
  • Login process often fails or locks users out
  • Claims and deductible information not always accurate
  • App redirects to external website instead of handling in-app

Requested features

3 requests
  • Add insurance card to Apple Wallet
  • Improve search functionality for finding in-network providers
  • Provide more self-service options to avoid phone calls

In-app purchases

None

My Molina

No in-app purchases

None

BCBSM

No in-app purchases

Questions

Is My Molina free?
My Molina is free to download, with no in-app purchases.
Is BCBSM free?
BCBSM is free to download, with no in-app purchases.
Which has better reviews, My Molina or BCBSM?
BCBSM is rated higher. My Molina averages 4.5 out of 5 from 7.1K ratings, while BCBSM averages 4.7 from 79K ratings.
Do My Molina or BCBSM have ads?
Neither My Molina nor BCBSM shows ads.
Which is updated more often, My Molina or BCBSM?
My Molina ships an update fortnightly, and BCBSM monthly. Most recently, My Molina was updated on September 24, 2026 and BCBSM on September 24, 2026.
Which is more popular, My Molina or BCBSM?
My Molina currently peaks at #60 in the App Store charts, and BCBSM at #41. Chart position reflects recent download velocity rather than total install base.

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