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AMSConnect

AMSConnect

by American Messaging Services, L.L.C.

272 ratings
135 reviews
📊 Productivity
🏥 Medical
Free

Details

  • Released
  • Updated
  • August 5, 2020
  • May 11, 2026

Developer

American Messaging Services, L.L.C.
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About

This HIPAA-compliant app enables secure text messaging for critical communications. It integrates with specialized devices, offers team messaging, and allows for message forwarding and availability status updates. Access messages on mobile or web with read receipts and advanced sharing options.

✓HIPAA compliant secure messaging
✓Pager integration for redundancy
✓Service team and group messaging
✓Critical alert override
✓Message forwarding
✓Availability status updates
✓Mobile and web accessibility
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What users say

Summarized from real user reviews of AMSConnect. Based on 272 reviews and a 2.3/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Efficient messaging workflow
  • 👍User-friendly interface
  • 🔒Secure communication

Negative things

  • 🐛Unreliable notifications
  • 🔍Poor search and archiving features
  • 🔊Lack of volume control for alerts
  • 🔒Security concerns with message access
  • ⚠️Frequent login issues
See all reviews

What's New in AMSConnect

1.16.7

May 11, 2026

Bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Bad med paging app - AMS

Worst medical paging app! Does not allow paste or copy. Dictation inside app is terrible. WISPRAI won’t work here.
Not even worth one star.
911pulmonary911pulmonary

Great Update

I’m now able to see calls and messages from my lock screen, and only after facial recognition, which keeps everything secure still! Great addition 👌🏽
Quinnjavi911Quinnjavi911

Unreliable

Not always reliable. This is a huge issue for an app that is used by medical professionals.
Harryj206Harryj206

Always having to log completely in.

Not t great to have to do a long log in when on call
fat and firfat and fir

Time stamps

The recent update room time stamps off of the messages. It only shows the date not time. This is a huge issue for any time intervals or monitoring responses. It only lists time it it was today. Once you cross midnight it says yesterday or the date only. Please fix this
ChrisgbakerSCHChrisgbakerSCH
See 130 more reviews

User experience

🐞

Reported Bugs

4 issues

Inconsistent page delivery

Bug

Unexpected logout and data loss

Bug

Compatibility issues with iOS 16

Bug

Glitches with service team management

Bug
✨

Requested Features

5 requests

Scheduling and on-call routing

Feature

Apple Watch app integration

Feature

Customizable alert sounds

Feature

Ability to delete messages

Feature

Improved CarPlay support

Feature

FAQ

What is AMSConnect?

AMSConnect is a HIPAA-compliant mobile application designed for critical and secure text messaging. It enhances communication workflows by integrating with American Messaging's critical messaging devices, ensuring reliable and redundant message delivery.

What are the key features of AMSConnect?

Key features include HIPAA-compliant secure messaging, pager integration for redundancy, service team messaging, silent/do not disturb override for critical alerts, message forwarding, availability status, mobile and web accessibility, read receipts, quick messages, voice notes, photo/file sharing, archived messaging history, a searchable directory, urgent messages, critical group messaging, and secure external messaging.

Is AMSConnect free to use?

Based on the provided information, the application is listed as 'free' and does not have in-app purchases or ads. This suggests the core functionality is available without direct cost to the user.

How does AMSConnect ensure message security?

AMSConnect is HIPAA compliant, meaning it adheres to strict security and privacy standards for protected health information. It offers encrypted conversations, secure file sharing, and read receipts to ensure messages are delivered and received securely.

Can I use AMSConnect on multiple devices?

Yes, AMSConnect offers mobile and web accessibility, allowing you to access your messages anytime, anywhere. The application syncs across devices, ensuring you have access to your communication history and current messages regardless of the platform you are using.