Latest update
Not sure what has happened but in the last week or so the app must have updated now it just won’t start and when it does it doesn’t seem to keep up to date with the charger status if it’s on, and if car is plugged meaning that the app won’t allow the car to charge. Was working fine until it updated
App/charger instability
Latest update has led to the app crashing whilst loading. Not a problem as I have the charger set to plug and play. But now the charger keeps crashing when charging starts resulting in minimal charge to the car. The two issues feel linked
Not Good
Doesn’t work half the time, when it does it will stop charging for an unknown reason and is not particularly easy to set up and navigate.
Has potential… but frustrating reliability issues
The app has a solid idea behind it, but the experience is let down by reliability problems and inconsistent performance. Charging sessions frequently stop due to network issues, and at times it keeps stopping and starting charging by itself, which makes it hard to rely on the app for a smooth experience.
The messaging within the app can also be confusing. It’s not always clear whether charging has actually stopped or if it’s just a temporary glitch, which adds unnecessary stress when trying to manage charging.
I’ve reached out to the support team multiple times via email, but despite several attempts, I haven’t received a proper solution. Responses are either delayed or don’t address the issue properly, which is disappointing.
Overall, the concept is great, but the app feels unstable in its current state. I hope these reliability and support issues are addressed soon in future updates.
The messaging within the app can also be confusing. It’s not always clear whether charging has actually stopped or if it’s just a temporary glitch, which adds unnecessary stress when trying to manage charging.
I’ve reached out to the support team multiple times via email, but despite several attempts, I haven’t received a proper solution. Responses are either delayed or don’t address the issue properly, which is disappointing.
Overall, the concept is great, but the app feels unstable in its current state. I hope these reliability and support issues are addressed soon in future updates.
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Good App
Used this app for over 2 years and haven’t yet experienced an issue with it, it’s worked well for us our friends who visit and charge their cars as well.
