Simply does not work, never has
The low App Store score speaks volumes. It’s so disappointing that no one at Electrolux thinks this is worth improving.
When we next replace our appliances we’ll consider other brands based on the rating of their mobile apps by owners.
Response from developer
Dear User, Thank you for your feedback! We could not find your contact details, but we would like to learn more to troubleshoot your issue. Please send us an email to developersapac@electrolux.com with your appliance details, including a quick video of the appliance Wi-Fi icon, screenshots of any error observed and we will contact you for support.
IPad with no landscape
Response from developer
Dear User, thank you for your feedback. You are correct that the current version of the Electrolux Life App does not landscape mode. However, we recognize that this may benefit yourself and other users, therefore we have passed your feedback to our development team for review. Should you require any further assistance please don’t hesitate to contact us at developersapac@electrolux.com. Apologies for the inconvenience caused.
Used to be useful
I have uninstalled the app and re installed on multiple occasions, restarted the phone but it no longer connects to the washing machine.
I can’t schedule the washing machine but it does show on the app the planned start time when set up on the washer itself.
When I try to set up a new appliance, in an attempt to try and set up again, it doesn’t tick the local network access even though it does have that allowed in settings.
I am using an iPhone SE 2020 with iOS 15.6.1.
Response from developer
Dear User, Thank you for your feedback! Kindly ensure to use only 2.4GHz Wi-Fi with proper internet connection during appliance setup. We would like to learn more about your issue so we can troubleshoot further. Please send us an email to developersapac@electrolux.com with your appliance details, including a quick picture of the issue and we will contact you for support.
Over a year
Response from developer
Dear User, Thank you for your feedback! We would like to learn more about your issue so we can troubleshoot them. Please send us an email to developersapac@electrolux.com with the details of the issue and appliance and we will contact you for further support.
What is the point?
Response from developer
Dear User, Thank you for your feedback! By making use of the app, you will be able to control the appliances remotely from anywhere. The app offers more defined programs in the programs list, that you can add as favorite or set up in your machine "App program" for easier access. Could you please follow the URL: https://content.electroluxmobile.com/en/au/electrolux/connectivity-guide3/ or https://content.electroluxmobile.com/en/au/electrolux/new-features/ to obtain further details. Please write to us at developersapac@electrolux.com if you have any queries or concerns and we will contact you for support.
