Scam
2.1 KM - 39 euros
What a scam, do yourself a favor and never download this app! It’s theft!
What a scam, do yourself a favor and never download this app! It’s theft!
Amazing ride
I love it
Excellente expérience
Excellente expérience de location de trottinette à Paris ! Le service était rapide, les trottinettes en très bon état et faciles à utiliser. Le personnel était accueillant et professionnel. C’était une façon pratique et agréable de découvrir la ville. Je recommande vivement
Excellent scooter rental service in Paris!
The scooters were in perfect condition, easy to use, and very convenient for getting around the city quickly. The staff was friendly, professional, and always available to help. I highly recommend this rental service for discovering Paris in a fun and efficient way. Thank you for this excellent experience
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top bike in Paris
🚵✅🤩🤩🤩
Top top 🛴
Nous avons loué deux trottinettes électriques pour visiter Paris grâce à l'application elerent – le service est impeccable ! Le scooter a une livrée directement à notre hôtel à proximité des personnes handicapées en 20 minutes. Nous avons ainsi pu découvrir Paris en toute tranquillité. Un grand merci àelerent pour un service rapide, abordable et pratique !
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Excellent scooter Rental service on Paris !!
The scooter was clean fast and very easy to use its great
Recommended for anyone visiting Paris
Recommended for anyone visiting Paris
Veryy good
I love it
Toppp
Die E-Scooter sind in Paris immer leicht zu finden, gut gewartet und einfach zu entsperren. Die App ist intuitiv, schnell und zuverlässig, was den Alltag deutlich erleichtert.
Eine echte Zeitersparnis, um überfüllte Verkehrsmittel zu vermeiden und die Stadt anders zu genießen. Ich empfehle sie zu 100 %! 👍
Eine echte Zeitersparnis, um überfüllte Verkehrsmittel zu vermeiden und die Stadt anders zu genießen. Ich empfehle sie zu 100 %! 👍
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Une jolie expérience
Es hat richtig Spaß gemacht, die Roller zu fahren! Schnell, einfach und super praktisch.
Impossible to add a card into the application
Neither Apple Pay, nor credit card is working.
However, the concept is really nice. So please update the application soon.
However, the concept is really nice. So please update the application soon.
Elerent - DO NOT USE
Do not use ! I couldn’t end the trip - I moved scooter 3 times and ended up where I picked it up - constantly said error and then would not show and end trip option. 38’ ride ended up billing me for 329 ‘ at €116 which they have taken . Tried calling and messaging on WhatsApp- no answer or response.
Ruined a day of my holiday !!
Ruined a day of my holiday !!
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Doesn’t work with US cell numbers
Useless for US tourists. Don’t waste your time!
Phone number verification code would not send.
I was not able to rent the bike until my phone number was verified however the verification code was not sent to me. I tried multiple phone numbers as well and did not receive a code.
Tried Twice, Failed Twice
I reserved twice and Terrasini for a total of five minutes. I need the scooter automatically locked and did not let me continue driving while I had still rented it. This resulted in the service not working and spending three euros for nothing.
The system is really bad
I parked the scooter within the designated area and still got message that I’m outside of the area. Another thing is always charging extra before you end the ride (it takes more than a minute to end the ride). The support is not working.
Basically uncontactable and over 20 hours and counting to resolve the issue
Response time terrible for the issue and scooter did not move an inch. App completely blocked. Disappointed.
Avoid at all costs
I wish I read the app reviews before using. I’m in Corralejo for a week and seen everyone using the e-scooters and figured I’d give it a go. After numerous attempts I managed to get on to an e-scooter and the ride was fine but at the end of the journey i returned the bike back to the exact spot I picked it up from and tried to end journey. It said outside of business area? The bike then locked and an alarm went off when I moved it. I tried to take it back to another location as to be fair I did get the bike from outside the green area and though maybe someone else just dumped it previously; this was literally just a few metres away. I tried and tried and tried and tried to end the trip and it still kept saying outside of business area. I then noticed it thought the bike was now somewhere else and I didn’t know what to do. I called the support number and the line rang once and kept cutting out after a short message in Spanish. I then found another number on the app and it said to message on WhatsApp which I did. I called and was shouted at by someone in another language so I sent them a message to which I got the following response “ Hi listen to me I can't help you this number is not customer service that can help you call another number I'm sorry have a good day”.
After over 30 mins of trying I gave up and the timer is still going up as we speak. I jumped online and seen these reviews, instantly blocked my card and that will be the end of that. The only bonus is I get the 12 min ride for €1. More than happy to pay what’s owed but I won’t be ripped off or robbed when I’ve done everything as needed. Consider this a small win for those that have been conned before. They were really fun to use but the app is appalling. Best advice I can give is pay the extra and rent them from a shop, they are fun.
After over 30 mins of trying I gave up and the timer is still going up as we speak. I jumped online and seen these reviews, instantly blocked my card and that will be the end of that. The only bonus is I get the 12 min ride for €1. More than happy to pay what’s owed but I won’t be ripped off or robbed when I’ve done everything as needed. Consider this a small win for those that have been conned before. They were really fun to use but the app is appalling. Best advice I can give is pay the extra and rent them from a shop, they are fun.
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Einfach lassen Ärger vermeiden
Die App ist irgendwie zusammengezimmert und funktioniert echt schlecht. Der Scooter liess sich nicht abmelden, weil er auf einmal keinen Akku hatte, obwohl 70% angezeigt wurden. Support funktioniert gar nicht, antwortet nicht auf Mails und auch nicht auf Whatsapp. Geld wird einfach abgebucht und ich hatte den kaputten Scooter an der Backe. Direkt danach gelöscht und anderes Verkehrsmittel mit weniger Ärger benutzt.
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Scam
For two trips costing roughly 2 euro each I have been charged 8.99 euro six times in the same day !!!!
