Doesn’t work / sleepy app.
Response from developer
Sorry for your problems. Our team is just a phone call away to help you. We’re available toll-free Monday through Friday, 8 AM - 8 PM Eastern time, except holidays at +1 (833) 468 7852 When you call in, please have your Email Address linked to the account, the iOS version, and Device model ready. You can find this information here: 'Settings > General > About' on your phone. Alternatively, you can email us the details to: Connect@otsuka-oph.com with the subject 'Elevmi 2.0 Issue', if that’s easier. We are here to help.
Can’t add appointments
Response from developer
Sorry for your problems. Our team is just a phone call away to help you. We’re available toll-free Monday through Friday, 8 AM - 8 PM Eastern time, except holidays at +1 (833) 468 7852 When you call in, please have your Email Address linked to the account, the iOS version, and Device model ready. You can find this information here: 'Settings > General > About' on your phone. Alternatively, you can email us the details to: Connect@otsuka-oph.com with the subject 'Elevmi 2.0 Issue', if that’s easier. We are here to help.
Update to new version
Response from developer
Sorry for your problems. Our team is just a phone call away to help you. We’re available toll-free Monday through Friday, 8 AM - 8 PM Eastern time, except holidays at +1 (833) 468 7852 When you call in, please have your Email Address linked to the account, the iOS version, and Device model ready. You can find this information here: 'Settings > General > About' on your phone. Alternatively, you can email us the details to: Connect@otsuka-oph.com with the subject 'Elevmi 2.0 Issue', if that’s easier. We are here to help.
Wow, terrible experience
Poked around the rest of the app and it feels like an app from 2015.
I guess this is the state of medical tech.
Helpful but glitchy
Response from developer
Thanks for your positive comments! We are constantly working to improve Elevmi. Because of feedback like yours, we will continue to improve the chat's performance. We appreciate you. 💜










