Very user unfriendly app
Elgas service is great. But this app is really letting them down. Doesn’t remember logins or enable saved passwords or passkeys. If you hit the wrong button (which is easy to do) you get logged out and have to start again.
Furbabies
I hate the new app. You need to put your email in then you need to put your email in again with your password….worst app I ever have come across
Rubbish
Don’t waste your time downloading. The ordering function just doesn’t work and I’m told by staff that it relies on “someone” manually checking and processing. Other functions are equally useless.
App and service
Possibly the worst service provider of gas - their accounting and admin systems are shocking. The Call Centre is shocking….NZ AFTERHOURS - has no idea what happens in the local arena- disconnected arrangement Deliveries are not on time and shoot out different arrangements to drop gas rather than to suit Customer - this app is terrible as well. Doesn’t hold any information. Have to enter your card details every time the business needs a serious overhaul
Show more
Not helpful
Similar to other reviews this app rarely works and it’s near impossible to navigate. I’ve tried logging in 9 times today to pay my balance and I’ve had issues that prevent me from logging in. Terrible app, I’ve not seen one this bad before.
