Ellucian GO User Reviews

What users say

Top reviews

Doesn’t work

I should’ve read the reviews prior to downloading because I am having the same issue almost every person who has wrote a review pad. I can’t login. It always says can’t find enough data, even on a 5G network or connected to Wi-Fi. The app tells you any issues with logging in contact your school‘s IT help desk but it has nothing to do with my school, it’s the app itself!!! really wish it would work because it says that it keeps everything you need all in one place, it would be extremely useful
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App works alright…

It’s a good app, don’t get me wrong. It provides valuable information in a very organized scheme. From grades to my schedule, so far it seems good (this is my first semester using the app). My main issue is I have to keep logging in every time the app closes and sometimes the app doesn’t even need to close. This is especially annoying given my school’s strict password requirement to access our accounts. Having to type a 10+ character password just to look at my schedule or grades or whatever causes some inconveniences.

If the reason we are not able to stayed logged in relates to security issues, then may I suggest implementing the ability to login to the app using Apple’s face ID.
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The app will crash whenever you need it

As soon as you open the app and go to the side bar to try and open something it will just crash. I am in able to see my classes or my grades and this is the only mobile option my school has to see those items. Very frustrating please fix this!

Terrible

The app won’t even let me sign in. Says poor network reception. I have tried on both WI-FI and without. Both times says the same thing. I’ve tried resetting my phone, uninstalling and reinstalling the app. Still nothing.

Absolutely Garbage

This app is trash. It worked until I had to do a mandatory password reset through my college. Everything stopped working after that, I’ve tried redownloading and that didn’t work. Would be nice to see my grades, if only the company had half a brain cell to make their app function correctly.

Can’t log in

I logged into is with my school email and it logged itself out after a day for no reason. Now it won’t let me access the app. It says to login with the same credentials as my school email but when I do that, it says incorrect password. I’ve tried resetting the password, re-downloading the app, different usernames; none I of it works.
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Doesn’t Work, Useless

I got this app so I wouldn’t have to use my internet browser to get to my school sites on the go. It worked once, the first time I connected to my school and signed in. Ever since then, it refuses to log in, either telling me there’s not enough of a data connection even if I’m connected to WiFi, or just infinitely putting me on a loading screen after I hit “sign in”. It takes less time for me to open my internet browser, manually find the Ellucian website through my school’s website or google, log in through there, find what I need, and log out. And the app will still be loading. I was hopeful and kept it around for a few weeks, thinking maybe an update would fix it, but this is an absolutely useless app and I have now deleted it.
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Absolutely abysmal....

Talk about not putting ANY effort into quality control at all. I mean it’s almost comical. The app consistently crashes but in those rare instances it doesn’t another frustrating difficulty is sure to arise. From random crashes, to the absolute slowest loading time for any app on the market, Ellucian Go’s got it all. Congratulations on developing such a lousy app.
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Stoped working

It was working just fine until a week or two, I’ve deleted it and re-downloaded a couple of times now and nothing, it keeps crashing and I really need it working again for my online semester.

Unreliable

I have had this app only a few weeks. I signed in twice the first week. Now it won’t even give me the box to put my student ID in to sign in. Seems sort of pointless to have if you can’t even utilize it. It may take a few extra steps going online, but I can at least get into my student information.

SO HELPFUL!

This app was recently recommended to me by another friend attending UT at Chattanooga, and it has alleviated so much stress about going to college! It pretty much just links you to all the sites, but it makes it work SO MUCH BETTER on mobile than through Safari or your typical Internet app. I can view the schedule for the semester, he was showing me you can view your OWN schedule personally AND see how much time you have between your classes, etc. LOVE IT!
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Unbelievable

1. You can’t click on any links or else the app immediately crashes.
2. Want to check your email? Be prepared to restart your app multiple times just to log in!
3. So buggy!! It’s so difficult to do anything and by the time you’re LUCKY enough to log in, the easiest and simplest thing you can do is send an email. Ridiculous.
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Straight trash

Unfathomably awful. With school being inherently difficult to start you’d think they would try to make at least one aspect easy. Someone needs to come up with something better because this app is hated by students and professors alike.

Keeps freezing

Every time I open this app it freezes. I tried deleting the app and downloading it again but it still doesn’t work. This app needs a lot of fixing!!! It’s supposed to be a fast go to app while in school but it never works. Very frustrating.

Please fix!

This app comes in handy sometimes, but it keeps crashing EVERY time I click on anything that can be accessed in-app. For example, when I tap on “register for classes,” a feature that I really need this time of year!!! This has been going on all year and has yet to be fixed. I’m starting to wonder if this app was abandoned by its developers?
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Stopped Working

The app will open but I can not do anything within the app itself.

Unreliable

Seems like a super useful app until it stops working on the first day of classes and you have no idea where you are going. Constantly shuts itself down and stops working. Would love for that to stop happening!!!

It stops working every time

Every semester it is the only thing that helps me find my professors, classmates, and where the class is even before my school updates the website. My only issue is a few days into school each semester the app stops working and my classes no matter what. I’ve tried deleting then downloading again. It does not work. But every semester and the beginning of the semester it works great! It shuts off after I do not need it anymore after I have written down my classes and teachers and locations already so it doesn’t hinder me that much but boy is it annoying.
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Won’t stop crashing

I use to love this app, it was very helpful my first semester because it had everything I needed in one place. Ever since I re-downloaded it, it will not stop crashing and it’s very frustrating.

Doesn’t work anymore

This app worked great for college and I used it every day last semester and now that school is starting up again I’ve tried logging in and deleting and restarting the app and it wont log me in. I know I’m using the right login because I contacted the IT person at my school. Extremely upsetting I can’t use it. Wouldn’t recommend anymore.
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