ELOG365 ELD User Reviews

Name: ELOG365 ELD
Rating: 3.9 (61 reviews)

ELOG365 ELD

EZ ELD Solutions Inc

🔧 Utilities

💼 Business

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Fix the colors

I am not sure whose bright idea it was to change the colors from green to blue, but this person needs to understand that blue light is not good for your eyes. What they also need to understand is that green means that you are good to go, that you are legal. So until you change that color from blue to green, I can only give you one star, and if you don’t change it soon - I will change ELD companies.

singhsation

3 years ago

So much waiting time

Customer service too slow

Balihar04

3 years ago

Eld365

Customer service is very very bad, when you call customer service they hold you one hour and then hang up your phone. Don’t waste your time.

Amrit00000

3 years ago

The customer service is terrible

They can’t fix their app asap. I called twice and and I did wait but the app is still crashing .

Shumkhamin

3 years ago

Always good

Easy to use best log book so far

jagga dakku

3 years ago

Slow service

If you are thinking they will give you good fast response when you call them in need its your mistake . They never pickup calls slowest customer service on this planet

Karna ਮਲਸੀਆਂ

4 years ago

Response from developer

Hello, Thanks for your feedback, we are working to better our service by implementing new working system in our support center, we hope you will see better customer service in the next month. Thanks

Bad costumer service

I don’t know why my company chose this stupid elog, they never answer the phone when ever you need assistance. I can’t work with this log anymore. I spoke to my company, they are going to change it asap.

Sandhu - 13

4 years ago

Response from developer

Hello, We appreciate your feedback and are working to better our system, you should see some better service in the upcoming month. Thanks

Best eld and best staff

Very helpful staff
They answer calls every single time within 30 seconds and solve every issues we are very impressed.
FROM TEAM
MAJHA TRANSPORT LLC
JOT TRANSPORT LLC

MTLNJ

4 years ago

Response from developer

Thank you JOT Transport!

Nothing

So usually when you download an app, it allows you to set up an account, creating a username, email, etc. or it allows you see some of what the app has to offer. This app? Nope! Immediately wants a username/login info with no way to bypass or even create that...instant FAIL, if I could give No Stars, I would!

Not Happy Garmin

5 years ago

Response from developer

Hello, Since ELDs are unique to trucking companies so before downloading you will need to reach out us for service. Our number is 1-800-556-7105. Thanks

Best Overall Service, Easy to Use

I’m very impressed with their service and how it easy it is to use. 5 Stars on communication and friendly staff.

J'gadi Jatt

5 years ago

Owner

Guys please don’t waste your money and time on this
I’m from sapphire transportation llc
I got this Eld and the wait time to talk to customer service is like 3 or 4 hours
The guy said it’s peak time , he is lying it’s all the time , if you are making bank spend some time on customer service too
The way it works with them we all know why we need to talk to customer representative

I would need my money back please Or I would talk to the appropriate authorities to tackle this matter

sandeep2021

5 years ago

Response from developer

Hello, Thank you for your feedback, we are working to implement better working systems to increase efficiency and support system. We are sorry you feel this way, please give us a call to discuss your refund. Thanks

Buraq Trucking

I just got this ELD salesperson and technical staff extremely very helpful and friendly
Raheelvirk

Raheelvirk

5 years ago

Response from developer

Thank you Buraq Trucking!

Fraud

They are fraud and their attitude is really unacceptable on phone while we need them, they always answer phone call after 20-30minutes of waiting and then they show attitude..

Amritbadla1

5 years ago

Response from developer

Hello Amrit, We are sorry you feel this way, we are aware of the long wait time associated when calling our technical support line. We are actively working to upgrade our phone system & have increased the number of employees to help with the growing demand. We hope you will give us another chance in the near future. Thank you & have a great day!

Waste for Call time after 1 hour his attend my call🤯

Waste Time Nd money he didn’t answer calls

pardeep bains

5 years ago

Response from developer

Hello Pardeep, We apologize for the long wait time are working to fix this issue. We have recently started a texting platform to which you can text your issues 24x7. We do offer free cancelation & refunds for the first 30 days, call us and we can help you through this process if you are not satisfied with our service. We hope you will give us another shot in the future. Thank you & have a great day

They are Fraud

They change there attitude after getting there customer. They lie they don't do anything. Don't Waste your time and money on these guys.

Goyat11

5 years ago

Response from developer

Hello Goyat11, We are sorry you feel like we have lied to you, we as a company value Honesty and strive to create an atmosphere where our employees do the same. Please reach out to me and we can talk about what has happened, please email me directly at alerts@ezeldsolutions.com. Thank you & have a great day!