Elroy give me my money back !!!!
I can’t spend or use my money for long time , I contact Elroy ago 2 months ago and not resolved my case
Response from developer
Hi Marcocosta84, We apologize for the inconvenience you’ve experienced. Our partner, Synapse, has gone out of business, impacting millions of customers. We're in the process of transitioning to a new banking partner who will be distributing funds shortly. We're working diligently to resolve any issues as quickly as possible. We appreciate your patience and understanding during this transition. For immediate assistance, please contact our support team at support@myelroy.com or 1-888-909-3886. Thank you.
DON’T WASTE YOUR TIME ON THIS!!!
This is a joke! I’ve had the worst banking experience of my life with this company! When I should’ve received my deposit, all of the sudden I couldn’t access my account! I called them and the guy said I would be getting a call back either later that day or the next day. A week went by and I called again. I still couldn’t access my money and no one could advise me anything on my acct. That guy told me the same thing as the first guy, except that one told me it wouldn’t be that day or the next most likely to get a call back about my acct. He said the just be patient a little while and someone would call me to help resolve it. I waited weeks on access to a fairly decent amount of money golf mine that I never got! Nor did I ever even get a return call. All they had to do was tell me that my deposit had been returned to the company that made the deposit. I finally found out weeks later when the company that made the deposit called and told me it had been sent back. All Elroy had to do was tell me that much and it would’ve made everything totally different. And I could’ve accessed my money a lot sooner and easier. But like I said, no one would even give me that much info. And to not even call the customer back from lot one but two calls made to them is absolutely horrible business etiquette! No respect for the customer whatsoever! I wouldn’t waste my time or money messing with these folks. And if you ever need an answer about something financial with your account, good luck getting someone to acknowledge you and answering you in any reasonable amount of time or at all even. It’s like they don’t care about the people who are helping build and shape their entire business. Also, there are considerable restrictions and limits on the Basic account, so if you need an account with regular banking features, unless you are willing to pay for the account (and trust me, there are numerous apps and companies that you can get a much better account without a ton of limits for no fee every month), this company is a terrible choice!
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No puedo retirar mi dinero
Llevan casi un mes sin poder hacer transacciones ni recibir ni retirar, tengo dinero allí y no hay forma de poder sacarlo re mal
Simply horrible
I have more than a week trying to use the money I have in the app and they simply say that there is an error in the system and they don’t let me use my money, according to them they have already sent my card and I already have 2 weeks waiting for that
Horrible app stole my money 275$ won’t let me log back in
Horrible
