Constant password reset required
Although I have ‘remember me’ option selected, my app is effectively often logged out with none of the functions or options appearing. I have to officially log out & then log in again, sometimes having to reset my password to do so. Many others are having the save ‘reset password’ problem to be able to get access. Given the last update was 9 months ago, I don’t know why this has started being a problem particularly in the last 2 months. Emails aren’t always coming through on the first reset password attempt either. (Again, multiple people in my sphere have this issue).
When the app works, it’s great. But when people can’t log in, it defeats the purpose of having the ability to organise swaps and have a one stop shop for knowing what’s happening on any given service. People revert to manual/verbal swaps and it makes leaders lives challenging! Please help fix the problem.
When the app works, it’s great. But when people can’t log in, it defeats the purpose of having the ability to organise swaps and have a one stop shop for knowing what’s happening on any given service. People revert to manual/verbal swaps and it makes leaders lives challenging! Please help fix the problem.
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App is non-functional
After Elvanto had their massive system crash in Feb, the app hasn’t been functional with invisible overlaid windows that try to take you to other their partner sites and ‘incorrect login details’ the only response when trying to login.
Security Lead
This app is so hard to navigate. I want to create a new team spot underneath a sub team category. I can’t figure it out for the life of me. There needs to be group, subgroup and the individual positions under that. You should be able to take it as far as you want to create the hierarchy structure you need.
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Ridiculously badly wro
Hopeless App
App asks for user name OR email
But when you use your username it says invalid email
Obviously no real testing has occurred for this app
And if you are unlucky enough when logging in to click the link to access a demo - then you are completely stuffed - you can’t get back to login screen without deleting the app and reinstalling- clearly whoever designed this app had absolutely no idea what they are doing
The web site is just as bad
App asks for user name OR email
But when you use your username it says invalid email
Obviously no real testing has occurred for this app
And if you are unlucky enough when logging in to click the link to access a demo - then you are completely stuffed - you can’t get back to login screen without deleting the app and reinstalling- clearly whoever designed this app had absolutely no idea what they are doing
The web site is just as bad
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Can’t log in
Used to be a good app now I can’t log in. This is going on for months no solution. André
Terrible Ap
Very user unfriendly.
3.1 update
Since updating to the 3.1, the app no longer works.
Recent update
The recent update has made the music side of the app very challenging to use. As well as the pop up windows on a small screen being impractical it frequently takes you to a browser, defeating the point of the app in the first place.
Most recent update
Not a fan of the most recent update at all! Makes the app almost unusable… dialogue boxes popping up within the app instead of opening as a page. No close out feature on the dialogue box to be able to go back to a previous page. Song charts opening in an external app (requiring another sign in) instead of within the elvanto app (making it unable to stick to a Sunday set list without switching between apps…)
Don’t fix what’s not broken… 🙃
Don’t fix what’s not broken… 🙃
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It’s okay
It does what it’s designed to do and does it well, but there’s nothing outstanding about this app. You might as well just use your website, as it does pretty much the same thing.
Amazing
Very functional app that works very well
Logs you out
Terrible. So hard to use and find things and also kicks you out all the time and you have to log back in
Nothing but problems
The App isn’t receiving messages
Please fix apple app error
Since the last update every time you open the app it shows you logged in but you can’t see anything so you need to log out and log back in again, it’s really frustrating and time consuming.
There’s nowhere in the app to report a problem that I can find - hence this review in hopes ya’ll see it 🥲
There’s nowhere in the app to report a problem that I can find - hence this review in hopes ya’ll see it 🥲
Great potential!
My church recently started using this app and it's been working working amazing! It has great features that allows us to connect, schedule services, add songs, and worship teams that will be assign per service. With more improvements and more easy friendly features this app will help millions of worship team services. Highly Recommend!
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Biggest bummer when your church uses Elvanto and not Planning Centre
Ah well
Love It
I find this app really great. I’m surprised by all the negative reviews. It previously had limited functionality however this has been resolved in the newer versions and it does everything I could need! I am an admin user and find it incredibly helpful to have all admin function in the app. There are occasional quirks in the UI however these are minor and don’t cause issues for me. As an admin user I deal with a lot of people that have trouble with the app, in most cases this is user error and they just need a bit of help. Occasionally there will be a genuine bug however this isn’t unusual with this type of platform and can be forgiven considering how useful/time saving the app is. Tech support has been very helpful for me in the past with quick responses and transparent information.
iOS on iPhone 11
iOS on iPhone 11
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Out of date.
The app basically is just a browser tab but an app. Extremely unhelpful, and lacks accessible features that are available on desktop that are used as “hacks” and “work arounds” because of issues with how Elvanto as a whole works. Would not recommend at all
Needs a huge s/w update
Trouble from the start with getting logged in and staying logged in. Password reset never works and needed to involve customer support. Even with their help, took multiple emails back and forth before problem was resolved. On a plus note, customer support exists though I could never just speak to someone.
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Love it
i love this app, it is so easy to use and is very simple ☺️
