Horrible bank and online system
After 7 days of numerous calls to the hotline as for some reason I can’t access my online account and numerous visits to the branch they still can’t resolve the issue and told me ur user ID is blocked and you need to submit a new request for a new profile, they wouldn’t give that in writing which I needed since parallel to this is discovered a sub account that that they had no documents for and told me was opened by mistake from one of the branches so they closed it without investigation all while I was blocked from accessing my accounts online. I decided to close my credit card and almost everything with the bank, paid all my credit card debt yet they refused to close it because there is a new interest fee that I have to pay even though I payed on time in the branch itself and paid the next months in advance so I can close it! The hotline is unable to tell me what’s this interest for, and neither did the branch and I have no access to my online account. Horrible experience . I wasted days and hours between branch visits and the hotline. Also they wouldn’t issue a complaint on the hotline and in the branch they wrote it but never sent me the reference number for it which I asked for which means it was never officially submitted .
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Immature Bank and App
App is so immature as well as the bank processes and its employees. All those personnel care about to look nice but they are actually useless and don’t know how to serve their customers.
Great service Ms Farida
Ms Farida and Mr Mahmoud Basiouni provided me great service
Great App
Very convenient to use
There’s no data when I login to my account I have logout then login agin many times
There’s no data when I login to my account I have logout then login agin many times
ENBD X
When X is coming?
Very bad application
Very poor application, Can't do any local transfer
Application Not Work in IPhone 17 Pro
Dear team the app not working in iPhone 17 Pro with IOS 26.2 could check this issue regards
Needs major improvements
The app feels outdated and lacks many of the features available in the NBDX app, it needs to be upgraded to provide a smoother more user friendly experience with better functionality
Useless
Terrible app pretty much useless you cannot renew the CDs or manage them why do i need to go to the bank to do a simple task
Some problems
When I want to access to credit card statement application crash. Dont work with a vpn. Is it business of application if I use vpn or not ?
Easy to use
Have a nice day
Outdated. Buggy
The app is very outdated.
Lot of Lagging
The system is full of lags
App doesn’t show recent transactions!!!
This app doesn’t really represent the outstanding customer service experience!!!
This app is not user friendly!!!
This app is not user friendly!!!
Worst app ever
Worst app ever
App crash ios 18.2
It crash with voice over screen reader.
Also wish able to increase cridit card limit from app.
Also wish able to increase cridit card limit from app.
Good job
Have a nice day
Face recognize
Face login not working
Perfect
Totally good
