Good, Not Great
I’m a new driver to the platform looking to escape the scams of Uber and Lyft. After completing 2 days of driving I’m listing the pro and cons so far…
✅ better pay than Uber and Lyft
✅ you can adjust your fare rates
✅ links to Apple, Google, and Waze
✅ simplified driver/rider ratings
🚩 riders aren’t vetted like drivers
🚩 fares take time to process
🚩 app is severely glitchy at times
🚩 instant cash out once a day
🚩 instant cash out limit is only $100
🚩 reviews about monthly charges
🚩 reviews about lack of support
I believe customer support should be more accessible considering riders don’t undergo background checks (I created a rider account too). What happens in the event of an accident, a mess left by the rider, or an altercation with a rider not screened?
✅ better pay than Uber and Lyft
✅ you can adjust your fare rates
✅ links to Apple, Google, and Waze
✅ simplified driver/rider ratings
🚩 riders aren’t vetted like drivers
🚩 fares take time to process
🚩 app is severely glitchy at times
🚩 instant cash out once a day
🚩 instant cash out limit is only $100
🚩 reviews about monthly charges
🚩 reviews about lack of support
I believe customer support should be more accessible considering riders don’t undergo background checks (I created a rider account too). What happens in the event of an accident, a mess left by the rider, or an altercation with a rider not screened?
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Navigation
Needs better navigation to exact address or rider
The best app ever
I love this app so much. I just want everybody to come and ride and drive with this app. This app is so special, people please join us. Enjoy the ride.
Great idea
It started as a very good idea, but it has too many shortcomings. First, the passenger's exact location is not visible in the app. Second, there is no indication of the waiting time or the time limit. Third, once a trip is accepted, it is impossible to switch to "offline" mode. Fourth, it sends far too many notifications. Fifth, the app continues to track my location even when I am offline. Sixth, I cannot see the level of demand in my area. Finally, there should also be a dedicated screen for scheduled (booked) rides.
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Scam!!!!!!!
Be very careful when using this app they charge you $200 to use the app. Also they take your money whenever they feel like it and they would deactivate your account and take all the money in your account for whatever reason they create also, this app is not safe you could pick up anybody and there’s no information on the writer. There’s no way to contact anybody if you have any issues with the writers so I would think twice.
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Think twice
Everything isn’t what it appears to be on this app. It has a monthly membership in order to be able to drive. The free subscription doesn’t last long and you have to pay $200 a month to use this platform $200 a month comes out of your driving payment also this deactivate you out of nowhere For documents that are eligible to be used on Uber and Lyft. Also they don’t have an internal system that helps you if you have any issues with drivers so good luck if you try to get robbed, you’re not gonna be able to help have anyone to reach out to or to help you nor do they care they do not get back to you immediately about any issues this company is Very lazy when it comes to responding back to messages. I would not use this app as another source for Uber and Lyft, once again, they have very large safety concerns if an rider loses an item in your vehicle they do not have any payment system to help you. They want you to just come out your own money. Also they would deactivate your account for any reason they want to while you have money Locked into your account. They also take your money randomly whenever they feel like it to pay off your subscription out of a 1 out of a 10 I give this app one.
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Customer service
Love the App but i cant get intouch with customer service! Please help
Lie
The claim that the entire fare collected from the customer is given to the drivers is a lie. In many cases, the amount I received was less than what the customers told me they had paid—some even showed me the exact amount they had paid.
5-6 months without being able to drive
I have been emailing, and emailing, and emailing over and over and over trying to regain my access to my account. This is the worst driver support I have ever experience in my entire life.
I don’t even like writing reviews but for this occasions?! Yes, yes I’m gonna write a review.
Why does it take nearly half a year to get my account back with you people or get some type of response ??!!!!?!!?!
I don’t even like writing reviews but for this occasions?! Yes, yes I’m gonna write a review.
Why does it take nearly half a year to get my account back with you people or get some type of response ??!!!!?!!?!
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Customer service
Customer service doesn’t work I wrote 3 emails within a month still no response plus they stealing drivers money
Vahical change
Empower don’t help drivers to change vahical or update for long time. Waiting for long time to change vahical. Not able to work
1 day
I drove for one day I was only able to withdraw $100 so I left a message saying I was convinced that I would make more money on this platform than Lyft or Uber you can cancel my free trial and I would pay for a full subscription if I can withdraw more than $100 every 24 hours now my account is suspended and they can’t give me a reason why my first day I have seven thumbs up and 55 star rating so I’m still trying to figure out why I can’t drive anymore for your platform
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Glitchy
App needs to be updated to help fixing addresses. Since it only works with google and waze it sends you really far from actual pickup spot. I know it just started but we also have no customer support
Not getting rides.
First 2 months was lovely, rides after rides, after i made 2 premium payments, i barely gets any rides, only 1 rides for today and missed 2, let it go such in shock. I have been doing Lyft the in tire night. Empower, y’all needs to get it together, I paid the premium now show me the money. Y’all get 5 stars when this app functions properly. I have invited 33 peoples to join this app, bragging how great this app is, I’m so embarrassed to write this review, that’s why i waited 3 months to write a review, too good to be true app. That’s a shame guys, come on now. I paid the premium as we agreed on. This app needs major upgrade, as for waiting time, cancellation fees, when riders enter wrong address etc. get it together empower.
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Excelente
Muy satisfecha
Subscription
At the first month is going to be a free. second month It’s going to be $50 . third month. It’s going to be $150 and the funny thing after when you are paying the $150 you will stop get any good trip and start to give you a trash trip like Uber and Lyft.
And of course, there is no waiting time fees and there is no insurance to cover the driver.
Last month I make $1000 and deduct $150 subscription and another $100 tax, software and strip fees . So I found myself at the end I’m paying a 25% for him comparing with Lyft is deduct 40%. I don’t think it’s worth to keep working with this company.
And of course, there is no waiting time fees and there is no insurance to cover the driver.
Last month I make $1000 and deduct $150 subscription and another $100 tax, software and strip fees . So I found myself at the end I’m paying a 25% for him comparing with Lyft is deduct 40%. I don’t think it’s worth to keep working with this company.
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Great app, could use some tweaks.
Allowing a little more time to see the route offer would be helpful. The cashout allowances are weird. As a driver I don’t even mind paying the subscription to drive on the platform. But gas is expensive and anything can happens and to only allow instant cash out once every 24 hours is kind of insane. Outside of that it’s a great app and I’ve enjoyed it.
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Amazing way to make money
I love this app coz i can see the upfront payment and pickup and drop off location and i get the 100% at the same time thank you empower keep it up
Driver for best platform.
Best platform that every driver want bypass horrible Uber and Lyft unfair treatment with driver, I strongly recommend ride-share driver Driving for empower, with Empower everyone will be Empowered.
The best
In the EU
