Muy buena app
Empower
Satisfaction guaranteed
I recommend Empower to anyone who needs a safe ride
Unfair driver
The Empower Driver app has a serious issue that needs to be fixed.
When a driver arrives at the passenger’s location and selects “Arrive” or “Pickup,” the app sometimes freezes or remains stuck loading without confirming the action. This creates confusion because the driver cannot tell whether the action was registered.
As a result, the app may incorrectly process the next action as “Drop Off,” even though the passenger has just entered the vehicle and the trip has not started.
Instead of recognizing a possible technical issue, Empower automatically suspends the driver’s account for one hour and threatens permanent suspension for repeated incidents.
My suggestion is simple: add a mandatory confirmation alert before allowing a trip to be completed shortly after pickup, especially when the pickup and drop-off locations are the same or very close.
The app should ask: “Are you sure you want to complete this trip? You are still near the pickup location.”
Drivers pay $100 per month to use this platform. We should not lose working time and income because of app loading problems and a lack of basic confirmation safeguards.
Please fix this issue and stop automatically penalizing drivers without investigating possible technical failures.
Empower
Love this app
Best Driver App!
Driver review
It’s a great app. I made more driving for 4 hours on Empower than I make driving 8 hours of Uber.
Now the things that could be worked on. The map is often slightly off, so you’ll have to switch from Google Maps back to Empower to locate your guests. 2nd? I live in Atlanta and haven’t even seen 1 Empower billboard. They definitely need to advertise more. We can do but so much as drivers via word of mouth. My advice? Download it and drive! You’ll be happy you did. Good luck!🫡🕊️
