Good app but poor support
Do not make the mistake of subscribing to this app. They wont process your subscription and will be largely apathetic and unresponsive. Such a shame cus the app itself is pretty decent.
Bad
I took 6 months subscription and it is not updated yet and in app customer care service is not available to ask about my problem. Please update my subscription immediately.. I want to use my subscription for my exams
Customer service
Absolutely great content however the customer service is way more terrible than that.
Payment not working
Paid twice plan not subscribed
Response from developer
send us payment screenshot on whatsapp 7722987077
UNACCEPTABLE NEGLECT OF IPAD USERS.
English Madhyam's content is exceptional, but the app owner's complete disregard for iPad users is appalling. Months of pleas for support have fallen on deaf ears. It's clear that our feedback and needs are of no consequence.
The lack of care for a significant portion of your user base is staggering. How can you prioritize content quality while ignoring the experience of so many users? Get your priorities straight and show your users that you value their experience. 🫡
The lack of care for a significant portion of your user base is staggering. How can you prioritize content quality while ignoring the experience of so many users? Get your priorities straight and show your users that you value their experience. 🫡
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Response from developer
we definitely take your issue in consideration and please share screenshot on whatsapp 7722987077
