International Transfer
It's been 6 hours and the cash hasn't been credited. Why is it being credited so slowly? Same problem 2 times. I can't recommend this to anyone. Pleash update your system.
They always have a problem in the system
I want to transfer money for more than one month and always every day they have a new problem in the system thanks for very bad experience
Needs upgrade !
Doesn’t show you how much in your wallet and 90% of the time your transaction will be declined!!
التطبيق لايعمل
ارجو حل المشكلة لايتم التحويل
مهزله
سجلت فيه ومعد قدرت ادخل من جديد. ومافيه خيار نسيت رمز
Latest Update has a problem when adding credits using Apple Pay
Unable to add money using Apple Pay
Issues in app
The app not working in the last step
Application is not working
Always showing that i m using wrong ID or phone number, i tried go register again and after nafath approval the account did not open!
Always showing error
Even after I opened account from the branch it is still showing error when I trying to login to my account
Not easy to use!!!
The application i always used it’s system error!! And always asking to visit the nearest branch for updates and etc..enjaz is not the same as before!! Better now is the mobily tru international and local tranfer!!!
Application needs complete rework
The application is significantly lower in services and not user friendly than similar applications of other banks.
Adding funds through apple pay or cards is always faulty deducts the money and don’t deposit it into your Enjaz account and many times you have to visit the branch to get your money back which is extremely weird.
Adding funds is a hidden function and you have to look for it, it took time to figure out how to find it
In Conclusion it needs a complete redesign.
It’s not a good representation of Al Bilad Bank at all.
Adding funds through apple pay or cards is always faulty deducts the money and don’t deposit it into your Enjaz account and many times you have to visit the branch to get your money back which is extremely weird.
Adding funds is a hidden function and you have to look for it, it took time to figure out how to find it
In Conclusion it needs a complete redesign.
It’s not a good representation of Al Bilad Bank at all.
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If I can put 0 star
I called customer service many times, they gave me ways to fix it but it didn’t help at all. I wanted to transfer money, put all the correct info needed but it didn’t work. Oh well, disappointing! Rate 0 star!
ابلكيشن تافه
مايتيح لك تسوي اي شي غير التحويل.
عميل مخلص
Always showing an error when trying the full access...good thing the quick access is working fine. I might give 5 star if all features is fully functional. Please fix it.. managing the beneficiary through this app will make your customer (esp. expats) come back to use enjaz again, customers that are now more likely to use stc pay..
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Worst app - international transaction - apple wallet
It’s a worse app I have used. Neither international transaction is working properly nor apple wallet. I am getting error “mobile number is not linked with iqama” even number is linked. I am trying to extract my money from Enjaz app to stc pay and urpay using apple wallet however I am getting error “transaction declined” even I have amount in my Enjaz app. I have called customer care multiple times however their response is delete the app (done but still same issue) and
visit the branch then what is role of digital app, issues should be resolved by calling customer care.
visit the branch then what is role of digital app, issues should be resolved by calling customer care.
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Unable to login
I have too many times to login Enjaz App every time it gets failed. Also tried to reset username and password then system shows user not exist.
Very poor and always out of service
I made mistake transferring funds to make international transfer, it’s been one week since I am trying to get full access but the app always displays “Service is not available try again later”. Now I am stuck, I can’t transfer back funds to my account in Saudi Arabia or international. It’s such a useless to call helpline and get a complaint number, since funds are still in air.
Running through reviews I have realized that it’s not a new issue rather it’s consistent and bank has failed to solve it permanently!!!
Running through reviews I have realized that it’s not a new issue rather it’s consistent and bank has failed to solve it permanently!!!
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Cannot proceed to register
Cannot edit address. App freezes
I give you one star
Always showing an error when trying the full access…… good thing the quick access is working
No login
Since morning I’m trying to login on the app through Quick logging it’s showing error.
