Worst update.
Can’t access the services even after being a member, after the update I can’t select any address and theres a glitch in selecting the location of the salon in my city( Ahmedabad)
Want my money back for membership to be honest.
Want my money back for membership to be honest.
Almost perfect
The app is great and simple to use. I would suggest only three changes/improvements:
1. The loading time between different screens is too long. Not sure if this is an app level issue or it just takes that much time to fetch data from the servers
2. When scheduling an appointment, the slots that are booked should be shown differently else the user has to keep trying every slot until they find an open one
3. Please show the appointment time as well in the booking
1. The loading time between different screens is too long. Not sure if this is an app level issue or it just takes that much time to fetch data from the servers
2. When scheduling an appointment, the slots that are booked should be shown differently else the user has to keep trying every slot until they find an open one
3. Please show the appointment time as well in the booking
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Terribly glitchy app! Need to get my money reversed.
I was trying to book two services through it. After some frustrating moments waiting for the app to work properly, I was taken to the payment gateway, through which I somehow managed to book and pay for the services. As soon as the payment got done (and I have proof of it on Gpay) I got a message from Enrich saying the payment failed!
The next day I called the salon to confirm and the lady on the phone told me to avoid using the app for booking services. That’s ridiculous because that’s what apps are for! She, instead of looking into it herself like an decent professional would do, told me to get the money reversed myself.
So I tried the helpline mentioned on the app a few times. The number didn’t seem operational. Tried the whatsapp chat number next, and somehow got the confirmation that my ₹6260 will be reversed in 5-7 days.
The next day I called the salon to confirm and the lady on the phone told me to avoid using the app for booking services. That’s ridiculous because that’s what apps are for! She, instead of looking into it herself like an decent professional would do, told me to get the money reversed myself.
So I tried the helpline mentioned on the app a few times. The number didn’t seem operational. Tried the whatsapp chat number next, and somehow got the confirmation that my ₹6260 will be reversed in 5-7 days.
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Saloon wonderful experience
Hi, I had very good experience with reema and Amit rathod, Reema who took lovely care of my face with thalgo marine source facial and other services nd made me feel so relax wand MR Amit who made such nice hair with proper style and suggest me hair spa on right time and I was confused to take or not but blessed to believe him to go through with hair spa service , thanx to enrich saloon team, Manjalpur, Eva mall.☺️🙏
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App is non functional
The new version of app does not let me go ahead with the booking and it takes ages to go from the first screen to the next cart to take things ahead and book.
The calling system is also pathetic with bookings always failing as they have system issues going on. The system issues go on forever.
No doubt the services in salon is great but without app booking or call support.. its a mere waste of time to directly go in without an appointment as the desired stylist might have other bookings. Making me turn to other salons
The calling system is also pathetic with bookings always failing as they have system issues going on. The system issues go on forever.
No doubt the services in salon is great but without app booking or call support.. its a mere waste of time to directly go in without an appointment as the desired stylist might have other bookings. Making me turn to other salons
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