Not user friendly
The app does not work by itself. Especially for apple devices. You fine if you have android or android tablets or computers windows and apple computers fine. All of the other apple devices, No updates to the app for any of its problems that I have reported. You don’t have to worry about me redownloading this app. Useless.
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AEP is right around the corner, please fix
My sign-in works via web browser not on the app. Keeps locking me out and IT is trash! Get it together if you want us write business this AEP.
Won’t allow me to log in.
It won’t let me sign in. I tried to sign in and it said that my account was locked because of too many log in attempts, when it was my first time logging in.
Update for iPad Pro 11
The iPad Pro 11 came out in 2018 and Apple just released the second generation of this tablet. The screen is still fitted to the older model of the iPad, the 9.7 and/or 10.5 models. Please allow me to use the entire 11 in screen.
Also there’s a little bit of a lag when the member is signing. It was not there a few versions ago but it is on there now and it is a little annoying.
Also there’s a little bit of a lag when the member is signing. It was not there a few versions ago but it is on there now and it is a little annoying.
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Not good
Back on the 17th. No good. Today weeks later disappointed. I was having trouble starting an application offline. No good. Had to use MAPA. Competitors like Ascend, UHC, and Cigna work beautiful!
Really?
How many millions do you waste to give us unless app?
You want paperless, then give us a app that doesn’t need to be downloaded to update every day!!!
You want paperless, then give us a app that doesn’t need to be downloaded to update every day!!!
GARBAGE
FIX IT
EHub Glitch
When migrating from Scope to App, try just closing EHub completely and log back in. You may find the scope in appointments offering “Enroll”. Seems to go fine after an App reboot. I have 60 submitted apps since starting to use EHub.
Don’t be afraid to close it completely, everything will be there when it reopens.
Don’t be afraid to close it completely, everything will be there when it reopens.
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Submit app still not working with iOS 13.1.3
App doesn’t allow submit to work with all info keyed in and everything is in green. Works on windows laptop but not on IOS.
2020 AEP Issues Unresolved
The app still isn’t working properly. It’s not allowing apps to be submitted on the SOA’s or the Enrollment Apps. It’s just freezes at the very end when trying to close it out. It’s even showing confirmation numbers but not closing out and enrolling the client.
EHUB
Terrible! This is suppose to save us time and it’s been nothing but one big problem for me!
Junk
Total piece of crap! Going back to old school paper. At least that works every single time
Oct 15
I downloaded the updated version it appears to work now. It also appears to have fixed the disconnected availability issue. We’ll see.
Still not loading with iOS 13
AEP starts in less than 48 hours and the app won’t load.
Not working with IPadOS 13
It’s not working and you guys need to fix it sooner rather than later please fix it promptly.
Broken on iOS 13
Just a plain white screen. Fix this please
Needs to work with OS13
Please fix! Won’t work with new upgrade
Enrollment hub not working iPadOS
The app opens. The screen remains blank. worked before update to iPadOS. Please fix before Oct. 15th.
iOS 13.1 not working
iOS 13.1 not working with enrollment hub. When will this be fixed?
What the hack!
Every year apple upgrade IOS version. Why did not Humana prepare for this issue? It is terrible.