Ensocare Respond User Reviews

Top reviews

Sound or Vibration Notifications?

Please add sound and vibration options to the notifications

Notifications Broken

Recently, the app has been unable to push notifications. Considering the rapid response time that’s necessary (under 30 mins) to Respond, Notifications are highly important.

I have tried deleting the app, made sure all notifications were on and enabled both in-app and in Notifications Center. Still does not work! Please fix ASAP!!! Thanks!
Show more

Ok on the app but features could be added…

Such as the Archiving function put on the web version - is this coming to the app interface? Would be really helpful!

Unable to open referrals

When I first downloaded the app it was working fine now it’s just buffering
This is so inconvenient .... Help

Response from developer

We apologize for any issues you may have experienced using our app. Please contact our 24/7 customer support team for immediate assistance at 877-852-8006 or email customersupport@ensocare.com. We are continuously working to improve the experience for our users and appreciate your feedback.

Also unable to open documents

Great for instant notification, cannot open documents without an error. This has been an ongoing problem for close to a month with no response.

Response from developer

We apologize for any issues you may have experienced using our app. Please contact our 24/7 customer support team for immediate assistance at 877-852-8006 or email customersupport@ensocare.com. We are continuously working to improve the experience for our users and appreciate your feedback.

Unable to open documents with mobile device

Unable to open documents with my mobile device (iPad or iPhone) keeps giving me an error 404

Response from developer

We apologize for any issues you may have experienced using our app. Please contact our 24/7 customer support team for immediate assistance at 877-852-8006 or email customersupport@ensocare.com. We are continuously working to improve the experience for our users and appreciate your feedback.

This app should be illegal!

This is by far the most unproductive, unreliable app I have ever encountered. The makers need to understand this is used for medical purposes, we need it to actually work!!!! And don't try to get tech support that's a joke!

Response from developer

We apologize for any issues you may have experienced using our app. Please contact our 24/7 customer support team for immediate assistance at 877-852-8006 or email customersupport@ensocare.com. We are continuously working to improve the experience for our users and appreciate your feedback.