Unable to Cancel, Locked into Membership
I used to use and enjoy this app. When we moved and signed up for a trial membership, we discovered we live in a more remote area and there are NO businesses in our new location. I tried and tried to cancel, but ended up giving up and went past the 14 day trial. Now, here I am a year later at auto renewal, and have had problems just accessing my account in order to cancel. It seems like they have scammed me in to paying again. Very disappointed. Would like my money back x2.
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The app sucks
Keeps logging me out and not letting me reset the password. I do not get email.
Hard to cancel
Had this for over a year can’t figure out how to cancel have never used what a waste of
Terrible
Bought the book for a specific coupon that we wanted to use same day and suddenly the coupon is nowhere to be found.
Useless
I purchased this “membership” through a fundraiser it is useless. Most of the deals are things you would get normally direct through the company. I did not have any idea this was a membership. Thought it was a coupon card. Stupid!!!
Not real user friendly
Location within 24 miles also includes across the ocean, which is more than an hour drive. No way to sort those out. Cannot locate an easier sorting method. Have not used anything on this in my years is almost over.
Be warned
This app was awful. I tried the free version and then I could not cancel. It took months to get it cancelled. Be warned.
Cancelation
This app won’t allow me to cancel!
Missing
What happened to all the favorite fast food restaurants like Burger King,Popeyes McDonald’s Arbys,KFC,sonic,Red Lobster.not worth the price
Click bait
I only downloaded this app because it said there was a discount for Denver aquarium. What a scam! There is not deal.
Worst app ever
Sucks
Waste of time
Do not subscribe. It takes an Act of Congress to try and cancel
Need to know more
Any recent updates on this app has somebody used it recently? Does it work ? Do customers still like it ?
Never accepted
I’ve tried to use this 4 times and only 1 place accepted.
I miss the book version
I’ve used Entertainment for over 30 years and it is not what it used to be. Strangely, a lot of vendors don’t know what it is and have to call the boss for permission —embarrassing at times. This is especially true at independent shops. I’ve reported this on some occasions without any signs of change. The canned pictures shown in the vendors’ offers are not of the actual place, so they are useless.
The app would benefit from a vendor rating feature for this and other mainstream reasons. And, it seems you are blocked from using a discount again for a full year even after your subscription renews, which is baffling.
The app would benefit from a vendor rating feature for this and other mainstream reasons. And, it seems you are blocked from using a discount again for a full year even after your subscription renews, which is baffling.
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Response from developer
We appreciate your feedback on the Entertainment Coupons mobile app. We're sorry to see that you have had issues with redeeming offers. Our Merchant Services team would be interested in reviewing your concerns. Please see https://answers.entertainment.com/customer/en/portal/articles/1731097-merchant-did-not-honor-recognize-my-coupon to submit a report. We will follow-up with any business that are not honoring their agreements in effort to regain compliance.
Useless
I have been unable to use this during the entire time. I have had this app. I wish to cancel and it will not let me cancel. This is a waste of time and money.
Not very good
Didn’t find any coupons we could use.
Don’t do it!
Their email to cancel doesn’t work and they have credit card number to re charge you every month. No way to get help!
Great Deals!
Lotsa great deals. The app is Nationwide now, so wherever you go, the deals come with you. The #1 “coupon book” is now an even better app.
terrible customer service
First time using the app- the first merchant I wanted to use - they were listed but no longer in existence at the address listed in the app. I went to another merchant who didn’t accept the coupon bc they needed a barcode to scan and the app coupon did not have one. But because I activated it, the app claims i used it. Then the coupon screen immediately disappeared. I sent two help messages with details and pics and NO response after three weeks. No customer service phone number to call either.
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