Incompatible with Vestel charger
This E.ON app does not support the Vestel charger supplied by EON. Helpdesk told me to get a 3rd party app instead. It is so bad EON themselves say don’t use it.
No data
2 months after joining Eon and still no EV charging data in the app. Lots of “Oops!” errors which are infuriating. Putting off investing in solar and battery until confidence is restored. Will be switching away from Eon soon if it doesn’t improve.
Awful
Does not work with scheduling
I like the Eon.Next app ( works for me)
I’m not sure why the app gets a kicking from reviewers. Maybe their expectations exceed that of the ability of said apps? I don’t do anything complex. Schedule EV charging or boost it occasionally. Check bills and payments . Isn’t that what an energy company app is for? In my view the 5 star is deserved. However I’ll delve into the one stars to see if there’s a trend.
Show more
Much better than it was
When I first got my Tesla this app wasn’t very good and took ages for the car to go idle when you plugged it in.
Now I plug the car in and by the time I walk back into the house the charger goes idle and it is setting the charge schedule.
It appears that this app is working as it should be now and I am very happy with it.
Now I plug the car in and by the time I walk back into the house the charger goes idle and it is setting the charge schedule.
It appears that this app is working as it should be now and I am very happy with it.
Show more
Much better
So far so good. Much better EV charging than before. Can’t blame E.ON for lots of the other wider problems with the EV charging world…
Scheduling doesn’t work
What a load of rubbish doesn’t work
Remove app if you have an Audi
This app doesn’t work and completely screws up charging on Audi
Also beware if you change tariffs as they remotely update the app and put in charging schedules without notice and this causes charging issues
No one at E-On understands the app either so best to just delete altogether
Also beware if you change tariffs as they remotely update the app and put in charging schedules without notice and this causes charging issues
No one at E-On understands the app either so best to just delete altogether
Not good
Not been consistent in charging have deleted app and reinstalled have made sure that no conflicts in apps now showing as unplugged not user friendly difficult getting any support I feel they do this so they can charge peak rates
Easy to use
Great app easy to use, correct EV consumption and cost. Better than other competitor I used in the past.
No Data
Ever since this app was introduced it has shown no data at all. It says there is a problem with my solar panels (Eon installed). There was no problem with the old app who worked well
Doesn’t even load now
Please fix asap
Not fit for purpose, this app will cost you money
The app synced to car as expected charged my car to its own smart scehule, suddenly i am receving bills for hundreds of pounds although charging data in the app showed the lower costs, when i query costs, magically all my evidence data disapears, these people are crooks.
Awful
Got my car charger from EON and told them what car I was getting. Combination of car and charger still not supported in the app 8 month down the line. This app is utterly useless to me. Will look to move to a better provider as soon as I can. Would like to give this zero stars
Excellent Service
After a terrible experience with a supplier recommended by BMW, I cancelled my order and chose EonNext. I placed my order on a Friday and by the afternoon of the following Wednesday my chosen charging unit was fitted and working perfectly. The engineer who carried out the work was very professional, polite and explained clearly how to get the best out of the unit. I could not have asked for a better service.
Show more
V frustrating
BMW i5, no matter what I attempt the conflicts are dreadful. Works fine then the following day it can take an hour to schedule a smart charge, all at a cost to me as car set to charge immediately whilst the “handshake” at peak times> communications between car & app.
Easy EV charging
Not got solar or anything else to manage than EV charging, which it does just fine, easy to use, good FAQ, most importantly fast easy support from E.ON when needed
Doesn’t work
Have tried for two months to charge my car, it can’t connect despite following all the instructions to the letter. Have contacted support several times to be given the run around and the save scripted response without ever actually reading the email. Giving up.
Still doesn’t work
See title. Try another supplier that can write an app
Working good with my Tesla
After update app connect with my Tesla much faster, before was waiting 15-30mins to connect with my car sometimes over one hour, now is nearly immediately, also charging start most times before off peak times. Just sometimes need reconnect car with app, happened only two times