Excellent Service
After a terrible experience with a supplier recommended by BMW, I cancelled my order and chose EonNext. I placed my order on a Friday and by the afternoon of the following Wednesday my chosen charging unit was fitted and working perfectly. The engineer who carried out the work was very professional, polite and explained clearly how to get the best out of the unit. I could not have asked for a better service.
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Hard work
Man this app is hard work to use and seems to have little control over what you are doing. My car didn’t charge over night for some reason, pressed the boost button but now cannot stop it charging as there is no stop button. Feels like they want you to use the more expensive tariff by making you not want to use this poor app. Disappointed Eon.
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Stop Auto Activate
This app was fine, worked with my Tesla and GivEnergy Charger when I needed to charge the car from the Grid. But I have to deactivate the Smart Schedule if I want my car to charge from excess Solar, a recent change seems to keeps switching smart schedule back on which stops the car drawing charge. Which then means my excess Solar goes to the grid which I don’t get paid for. Why?
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Works
Not a perfect integration with my project EV charger, which needs replugging regularly, but this is likely not the fault of the app. The benefit of getting cheap power for the whole house during daytime charging sessions makes this well worth persisting with.
Slow to connect to vehicle
App is so slow to connect and communicate with Tesla often charging for 20mins or 1-2kWh of peak usage before stopping and setting up smart charging schedule. Usually need to open the app to force it to refresh. Smart schedule also frequently changes during the one session making it pointless and hard to see the benefit of the lower tariff when managing household power use.
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