Was great till it wasn’t!
The app has bugs which now will no longer allow so people to top up online or through the app. Has incorrect credit information and has not been working for 3 weeks. App update didn’t fix the issues.
Weird artefacts
As an app it kind of functions, you can log in, Face ID works ok, when data is available it can show it BUT for multiple meter set ups it confuses entries and day and night readings, it consistently shows me notifications like “get a shiny new smart meter” though I have one, it logs you out really frequently then won’t accept Face ID again, shows energy saving tips that are irrelevant even if you’ve viewed them so yeah if it’s displaying a number it seems fine, app functionality is a bit all over the place
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Meter reading
The meter reading on the new update doesn’t work if a one box for daytime and also fill a box for nighttime at the same time so went back to the old app
App not working
Only showing 2025
You’re signed me out for my security?
Ridiculous. The point of apps is to remain signed in, the device is secured. What threat have you protected me from, someone who steals my phone and forces me to unlock it can see my usage history? You’ve lost the plot. Banking apps don’t periodically sign you out. In fact none of my apps do… except this one.
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