Rubbish service
Water pressure in Blundellsands Crosby has been dreadful for six weeks. Still not fixed. I contacted the Chief Executive of United Utilities. Receipted a phone call from an advisor. She let me know there was an issue with a faulty pressure valve. Won’t be fixed until 6 July. Promised to call back with updates, still waiting for the call two weeks later. No communication whatsoever
from United Utilities. In breach of Water Act 1971. Disgraceful way to treat customers that have just had bills increased by almost 60%!
from United Utilities. In breach of Water Act 1971. Disgraceful way to treat customers that have just had bills increased by almost 60%!
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manage settings
Application is not supporting to manage settings
Can’t update or manage any settings. No use of that option.
Can’t update or manage any settings. No use of that option.
Customer care
Terrible
Disappointing
I had hoped this app would hold all information related to my account but it doesn’t. I cannot see my bills and monthly usage. The bill comes on paper the monthly usage comes as an email so I still manage my account with monthly manual readings and a spreadsheet to check I am not overpaying. Come on united utilities get your act together.
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Storing card details
Portrait and landscape modes
