Phasing out rewards
A nice perk of being with Octopus was the free coffee you could claim once a week from Nero or Greggs. Unfortunately this has now changed to a scratchcard once a week where half the time you receive something like a free treat at Lidl…but there are no Lidl’s local to me and who in the right mind is going to go to Lidl just for this. Now it’s even worse where you ‘win’ a clam and you need 8 of these before you get the free treat. Clearly phasing it out which is a shame as it was nice to feel like a company were giving you a genuine perk…which isn’t much to ask given the price of energy these days! Rant over.
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AAfr0b0b
Removed the rewards?
Since octopus asked me to update (2weeks ago) I haven’t won anything except the option to enter a prize draw that I assume doesn’t exist. I don’t understand app usage figures etc. lost faith in octopus a bit.
AAbnormalhornett
All Cafe Nero rewards gone
They have deleted those benefits. 👎
MAMarcelo Antonio85
Bring back the old rewards
Please bring back the Cafe Nero coffee to us. No thanks to the other kinds of rewards in the so-called lucky draw system.
AAngrybird3007
Best Energy Supplier Ever
Doesn’t matter what are my issues, I had my situation solved by the Octopus Energy team. They were able to help with patient and care. They listened and try on their best possible to outcome with a solution that can help the customer.
Well done you all. 👏🏽👏🏽👏🏽👏🏽
Well done you all. 👏🏽👏🏽👏🏽👏🏽
FFFP20
