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Octopus Energy

Octopus Energy

Energy at your fingertips

427 ratings
1172 reviews
With Ads
🔧 Utilities
Free
With Ads

Details

  • Released
  • Updated
  • November 4, 2016
  • July 13, 2026

Features

Developer

Octopus Energy
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About

This app allows users to easily manage their energy account on the go. Track your balance, view transactions, manage payments, and access account support directly from your mobile device.

✓Account balance tracking
✓Transaction history
✓Billing history
✓Payment management
✓Account help and support
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What users say

Summarized from real user reviews of Octopus Energy. Based on 427 reviews and a 4.7/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

  • 💻Easy to use app
  • 📊Informative and detailed
  • 🤝Excellent customer service
  • 💰Competitive pricing
  • 🌱Supports renewable energy
  • 🔍Transparent billing and usage
  • 🕰️Convenient scheduling and control

Negative things

  • 🐛Unreliable smart charging
  • 🕰️Delayed or inaccurate usage data
  • 🤔Confusing billing and tariff structure
  • 📱Buggy and crashing app
  • 🔍Lack of detailed usage insights
  • 🔒Security issues with login and logout
See all reviews
+1

What's New in Octopus Energy

4.136.0

July 13, 2026

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.

More

User reviews

Most RecentHighest RatedLowest Rated

Great app

Make life easier
Lconway 95Lconway 95

Wasn’t broken but they decided to ‘fix’ it

Wasn’t broken, did everything I wanted, could navigate the app quite well and suddenly it’s all changed and it doesn’t do what I wanted and doesn’t give me the information I want. They’ve also got rid of live chat so it’s phone call or email now
DottydalekDottydalek

Solar batteries are discharged during day

The App cannot manage the solar battery capacity so the inverter detects house load during EV charging outside of overnight cheap rate and batteries are discharged to meet the demand from the EV charger.
couchGrasscouchGrass

Brad

Octopus provide our electricity and gas.
supercooper2000supercooper2000

How I feel

The APP is easy to use and has all the info I need
Brighton TrevBrighton Trev
See 1167 more reviews

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Octopus Shift
Octopus Shift

by Octopus Energy

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(1)

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Octopus Charge
Octopus Charge

Public EV charging made simple

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes on startup

Bug

Inability to view bills and account details

Bug

Incorrect or missing meter readings

Bug

Disconnection issues with smart devices

Bug

Unreliable push notifications

Bug
✨

Requested Features

5 requests

Add option to view usage in £ instead of just kWh

Feature

Improve navigation and layout of the app

Feature

Provide more granular control over smart charging

Feature

Integrate with more smart home devices

Feature

Offer more rewards and incentives for energy savings

Feature

FAQ

What can I do with the Octopus Energy app?

The app allows you to manage your Octopus Energy account directly from your smartphone. You can keep track of your account balance, view recent transactions, review your billing history, and manage your payments. It also provides a way to get help with your account.

Is the Octopus Energy app free to use?

Yes, the application is free to download and use. While the app itself is free, it is designed to manage your Octopus Energy account, which is a paid service.

How do I view my billing history?

Within the app, you can easily access your billing history. This feature allows you to review past bills and understand your energy consumption and costs over time.

Can I make payments through the app?

Yes, the app provides functionality to manage your payments. You can likely set up or make payments for your energy bills directly through the application, offering a convenient way to stay on top of your account.