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GOV.UK One Login

GOV.UK One Login

Government Digital Service

3.1K ratings
2355 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • June 9, 2025
  • September 17, 2026

Developer

Government Digital Service
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About

Securely prove your identity for government services by matching your face to your photo ID. This app also allows you to store a digital version of your HM Armed Forces Veteran Card on your phone.

✓Digital identity verification
✓Face-to-face ID matching
✓Store digital Veteran Card
✓Secure data handling
✓Future digital document storage
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What users say

Summarized from real user reviews of GOV.UK One Login. Based on 3.1K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • ⭐Smooth and easy to use
  • ⏱️Quick and efficient
  • 🔒Secure authentication process

Negative things

  • 🐛Frequent technical issues
  • 📷Camera not working properly
  • 🤯Confusing and complicated
  • 🕰️Time-consuming to set up
  • 🧓Not user-friendly for the elderly
See all reviews
+1

What's New in GOV.UK One Login

1.30.0

September 17, 2026

We’ve made technical improvements and fixed bugs.

User reviews

Most RecentHighest RatedLowest Rated

Discriminates against those without euipement / unable to use

What a shocking system that is only available to those who. An afford / have access to and can use digital services. This
is discrimination writ large
Merseaoyster68Merseaoyster68

Renew driving licence

This is definitely not easier than the paper version the form said it was I think it took 3 times longer
paulius0304paulius0304

Terrible

Terrible
Terrible ITerrible I

Not easy

Heaven help anyone who does not understand technology.
patsipompatsipom

Mr

Very impressed on this electronic alternative to sending application by post.
Jimboo@11Jimboo@11
See 2350 more reviews

Developer apps

GOV.UK ID Check
GOV.UK ID Check

by Government Digital Service

🔧 Utilities

(5.1K)

Free
GOV.UK
GOV.UK

Government made easier

🔍 Reference

(84)

See developer apps

User experience

🐞

Reported Bugs

3 issues

App freezing or crashing

Bug

Inability to scan documents

Bug

Login issues and web browser redirects

Bug
✨

Requested Features

3 requests

Clearer instructions and guidance

Feature

Simplified verification process

Feature

Compatibility with older devices

Feature

FAQ

What does the GOV.UK One Login app do?

The app allows you to securely prove your identity to access various UK government services. It works by matching your face to your photo identification. Additionally, it can store a digital version of your HM Armed Forces Veteran Card.

What types of photo ID can I use with the app?

You can use a UK passport, a non-UK passport with a biometric chip, a UK photocard driving licence, a UK biometric residence permit (BRP), a UK biometric residence card (BRC), or a UK Frontier Worker permit (FWP). Expired BRP, BRC, or FWP are accepted up to 18 months after expiry.

Is the GOV.UK One Login app free to use?

Yes, the GOV.UK One Login app is free to download and use. There are no in-app purchases or subscription fees associated with its core functionality of identity verification and digital document storage.

What are the technical requirements to use the app?

You will need an iPhone 8 or newer running iOS 16.7 or higher. You also need a well-lit area to take a good quality photograph of yourself and your original photo ID.

How is my personal information protected?

The app is designed with privacy and security in mind. The personal information you provide to prove your identity is not saved on the app or your phone. Data is collected securely and deleted when no longer needed.