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giffgaff

giffgaff

Your mobile network

996 ratings
286 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 7, 2012
  • June 16, 2026

Features

Developer

giffgaff ltd
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❓5 answered
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About

Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.

✓Check data usage
✓Buy or renew plans
✓Plan expiry notifications
✓Add credit/auto top-up
✓WiFi Extra access
✓Community access
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What users say

Summarized from real user reviews of giffgaff. Based on 996 reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Fast and easy to use
  • 💰Affordable pricing
  • 👍Straightforward app
  • 🔒Secure login process

Negative things

  • 🐛Frequent app crashes
  • ⚠️Poor network coverage
  • 🔍Lack of customer support
  • 🔧Technical issues with SIM activation
See all reviews

What's New in giffgaff

20.27.0

June 16, 2026

We did a bit of digital spring cleaning! Swept away a few annoying bugs, dusted off the old code, and made everything a bit more sorted. Right as rain.

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User reviews

Most RecentHighest RatedLowest Rated

Unable to login

Immensely frustrating to be unable to login since updating your app.
ROBIS0ROBIS0

Pathetic service

Whenever i needed it the most, the internet stopped working.
aliii143aliii143

Very hut very poor connection

The connection is very poor
baby giltbaby gilt

Giffgaff is good

It seems ok to use and the agents are polite, if not always accessible. I’m hearing reports that the signal is weak- I don’t know, I just thought it was a poor signal at work. If you’re encountering the password loop, check old email accounts for verification codes. There’s no stars showing up so I can’t give any. I’ll update this at some point.
Show more
A few notesA few notes

How about 25 to 50MB cap

I like when 3G still supported here
Milkshake404LOLMilkshake404LOL
See 281 more reviews

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to update payment methods

Bug

Inconsistent app behavior across devices

Bug

Unreliable app performance after updates

Bug
✨

Requested Features

4 requests

Detailed data usage tracking

Feature

Ability to manage family accounts

Feature

Landscape mode support for tablets

Feature

Seamless SIM card switching

Feature

FAQ

What can I do with the giffgaff app?

The app allows you to manage your giffgaff mobile account. You can check your remaining data, buy or renew your goodybag (plan), see when your plan expires, add credit, and set up auto top-ups. It also provides access to thousands of WiFi hotspots across the UK with WiFi Extra and the giffgaff community.

How do I log in to the giffgaff app?

To log in, you will need your giffgaff member name and password. If you are new to giffgaff and do not have an account yet, you can order a free SIM card from their website to get started.

Is the giffgaff app free to use?

Yes, the giffgaff app is free to download and use. There are no charges for managing your account or accessing the WiFi Extra hotspots through the app. Any purchases made for plans or credit are handled separately.

Can I manage multiple giffgaff accounts with this app?

Yes, the app supports adding and managing multiple giffgaff accounts. This is convenient if you have more than one giffgaff SIM card or are managing accounts for family members.

What is WiFi Extra and how do I access it?

WiFi Extra is a feature that grants you access to thousands of WiFi hotspots across the UK. You can connect to these hotspots through the giffgaff app, providing an additional way to stay connected when you're out and about.