giffgaff

giffgaff

Your mobile network

1K ratings
311 reviews
Free

Details

  • Released
  • Updated
  • November 7, 2012
  • September 10, 2026

Features

giffgaff screenshot #1 for iPhone
giffgaff screenshot #2 for iPhone
giffgaff screenshot #3 for iPhone
giffgaff screenshot #4 for iPhone
giffgaff screenshot #5 for iPhone
giffgaff screenshot #6 for iPhone
iphone
ipad
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About

Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.

βœ“Check data usage
βœ“Buy or renew plans
βœ“Plan expiry notifications
βœ“Add credit/auto top-up
βœ“WiFi Extra access
βœ“Community access
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What users say

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What's New in giffgaff

20.96.4

September 10, 2026

Right then. We popped the hood, tightened a few loose screws, and gave the engine a good old oil change. The app should be cruising along beautifully for you now.

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User reviews

Wow….

Everytime i log in the screen goes blank and does not move, and then if i close the app and reopen it takes me back to the login screen. So i am currently with out any use of my phone because i cant activate my eSIM through any other way than using this broken app:) 10/10 genius from them..i check the website and their suggestion is delete the app and reinstall (great tech advice, if your washing machine is broken just kick it a couple times and it will work kind of vibe) so i do that.. but guess what? Yep still not letting me log in lol. I have missed things i need to do as i now dont have access to my number how amazing.
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Long time customer

Been with giffgaff a good few years and the service has worked well for me except a couple of weeks hiccups when it all went tits up and I couldn’t get anything on the phone. Eventually sorted it by contacting them on wife’s phone! All back to normal! Suits me being able to change as I seen fit.

"Credit ruined! Arbitrarily deactivating roaming users' mobile phone cards!"

"Credit ruined! Arbitrarily deactivating roaming users' mobile phone cards!"

cheater sin credits

fraud , no credit, dishonesty, malo, Betrug,schlecht

WORST PHONE PLAN AVOID AT ALL COST GET VOXI INSTEAD

You probably look at Giffgaff and wonder how they keep their phone plans so cheap, and it is through incredibly predatory termination contract. I’ve had this ongoing issue with Giffgaff I get paid on the 19th. I pay for my phone plan on the 19th yet it renews on the 18th every single month. Given it’s the day before I get paid, I have no money. I’ve tried to solve this before, but I found it incredibly hard to contact a member of staff. You can either chat to AI leave a voicemail where you have to state your; full name, email number and username and reason for calling all under One minute. Or tap through an entire questionnaire only to be given a tiny box to send a message to a member of staff that will then reply in 5 Working days. So after all of that, I decided that I would no longer continue to buy what this company was selling. I pay Β£15 per month for unlimited data. The termination cost is basically Β£70. Must have kept that hidden in the fine print. Anyways, you can get a phone plan from Voxi mobile for Β£15 unlimited social media 140 GB and you can cancel your contract any time free of charge. Also all the bounced payments have negatively impacted my credit score once again I tried to talk to somebody about this.But all I got was AI. Voxi also has an AI however if you ask it to connect you with a person it immediately does. So you know this company actually cares for customer satisfaction. Trust me, Voxy is everything giffgaff tries to be.
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User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to update payment methods

Bug

Inconsistent app behavior across devices

Bug

Unreliable app performance after updates

Bug
✨

Requested Features

4 requests

Detailed data usage tracking

Feature

Ability to manage family accounts

Feature

Landscape mode support for tablets

Feature

Seamless SIM card switching

Feature

FAQ

What can I do with the giffgaff app?

The app allows you to manage your giffgaff mobile account. You can check your remaining data, buy or renew your goodybag (plan), see when your plan expires, add credit, and set up auto top-ups. It also provides access to thousands of WiFi hotspots across the UK with WiFi Extra and the giffgaff community.

How do I log in to the giffgaff app?

To log in, you will need your giffgaff member name and password. If you are new to giffgaff and do not have an account yet, you can order a free SIM card from their website to get started.

Is the giffgaff app free to use?

Yes, the giffgaff app is free to download and use. There are no charges for managing your account or accessing the WiFi Extra hotspots through the app. Any purchases made for plans or credit are handled separately.

Can I manage multiple giffgaff accounts with this app?

Yes, the app supports adding and managing multiple giffgaff accounts. This is convenient if you have more than one giffgaff SIM card or are managing accounts for family members.

What is WiFi Extra and how do I access it?

WiFi Extra is a feature that grants you access to thousands of WiFi hotspots across the UK. You can connect to these hotspots through the giffgaff app, providing an additional way to stay connected when you're out and about.