giffgaff

giffgaff

Your mobile network

1K ratings
312 reviews
Free

Details

  • Released
  • Updated
  • November 7, 2012
  • September 10, 2026

Features

giffgaff screenshot #1 for iPhone
giffgaff screenshot #2 for iPhone
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giffgaff screenshot #5 for iPhone
giffgaff screenshot #6 for iPhone
iphone
ipad
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About

Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.

✓Check data usage
✓Buy or renew plans
✓Plan expiry notifications
✓Add credit/auto top-up
✓WiFi Extra access
✓Community access
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What users say about giffgaff

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What's New in giffgaff

20.96.4

September 10, 2026

Right then. We popped the hood, tightened a few loose screws, and gave the engine a good old oil change. The app should be cruising along beautifully for you now.

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User reviews

Very unhelpful

I have activated my SIM card but is still isn’t showing up after 3 days. The chat bot is useless and is repeating the same things over and over again and I have tried many different things as well. This is such a frustrating app and it isn’t helpful at all.

Wow….

Everytime i log in the screen goes blank and does not move, and then if i close the app and reopen it takes me back to the login screen. So i am currently with out any use of my phone because i cant activate my eSIM through any other way than using this broken app:) 10/10 genius from them..i check the website and their suggestion is delete the app and reinstall (great tech advice, if your washing machine is broken just kick it a couple times and it will work kind of vibe) so i do that.. but guess what? Yep still not letting me log in lol. I have missed things i need to do as i now dont have access to my number how amazing.
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Long time customer

Been with giffgaff a good few years and the service has worked well for me except a couple of weeks hiccups when it all went tits up and I couldn’t get anything on the phone. Eventually sorted it by contacting them on wife’s phone! All back to normal! Suits me being able to change as I seen fit.

"Credit ruined! Arbitrarily deactivating roaming users' mobile phone cards!"

"Credit ruined! Arbitrarily deactivating roaming users' mobile phone cards!"

cheater sin credits

fraud , no credit, dishonesty, malo, Betrug,schlecht

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to update payment methods

Bug

Inconsistent app behavior across devices

Bug

Unreliable app performance after updates

Bug
✨

Requested Features

4 requests

Detailed data usage tracking

Feature

Ability to manage family accounts

Feature

Landscape mode support for tablets

Feature

Seamless SIM card switching

Feature

FAQ

What can I do with the giffgaff app?

The app allows you to manage your giffgaff mobile account. You can check your remaining data, buy or renew your goodybag (plan), see when your plan expires, add credit, and set up auto top-ups. It also provides access to thousands of WiFi hotspots across the UK with WiFi Extra and the giffgaff community.

How do I log in to the giffgaff app?

To log in, you will need your giffgaff member name and password. If you are new to giffgaff and do not have an account yet, you can order a free SIM card from their website to get started.

Is the giffgaff app free to use?

Yes, the giffgaff app is free to download and use. There are no charges for managing your account or accessing the WiFi Extra hotspots through the app. Any purchases made for plans or credit are handled separately.

Can I manage multiple giffgaff accounts with this app?

Yes, the app supports adding and managing multiple giffgaff accounts. This is convenient if you have more than one giffgaff SIM card or are managing accounts for family members.

What is WiFi Extra and how do I access it?

WiFi Extra is a feature that grants you access to thousands of WiFi hotspots across the UK. You can connect to these hotspots through the giffgaff app, providing an additional way to stay connected when you're out and about.