Comparison

giffgaff vs MyLebara

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

giffgaff

Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.

Highlights
  • Check data usage
  • Buy or renew plans
  • Plan expiry notifications
  • Add credit/auto top-up
  • WiFi Extra access
  • Community access
Features
Read full description

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder. - Check how much data you have left - Buy or renew a plan - Keep an eye on when your plan expires - Add credit or turn on auto top up - Pay with a saved card or PayPal - Redeem a voucher - Access the community - Add multiple giffgaff accounts - Access thousands of WiFi hotspots across the UK with WiFi Extra You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

About

MyLebara

Manage your mobile account on the go. Easily top up your balance, check data and call allowances, and review your recent activity. Get instant online support for any queries.

Highlights
  • Top up with credit/debit card or PayPal
  • Check balance and allowance
  • View recent activity
  • Access online support
  • Order a SIM card
Features
Read full description

Welcome to MyLebara! Manage your account anytime, anywhere. • Top up using a credit or debit card or PayPal. • Check your balance and allowance. • View your recent activity. • Get online support. The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain. Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy: • Great deals on mobile bundles • The Orange network quality • Free SIM card

Screenshots

giffgaff4 screens
MyLebara4 screens

Verdict

The call

giffgaff and MyLebara both sit at 4.5 stars, but that hides the real split: 43% of MyLebara's written reviews are positive against 29% of giffgaff's. MyLebara also leads on ratings volume (10K vs 1K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for giffgaff against 4.6 for MyLebara. That said, the two scores are not equally well evidenced: MyLebara has 10K ratings behind it against 1K, so its average is the more settled of the two. Written reviews are what separate them: 29% of giffgaff's written reviews are positive against 43% of MyLebara's.

UpkeepUpdate frequency

giffgaff ships an update every 3 weeks, MyLebara monthly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
giffgaff versus MyLebara: the parameters behind the verdict, then further details
ParametergiffgaffMyLebara
PriceFreeFree
Rating4.5 (1K ratings)4.6 (10K ratings) — better
Positive reviews28.9% of reviews43.3% of reviews — better
Number of ratings1K10K — better
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size99 MB62 MB
Age rating4+4+
DevelopergiffgaffLebara Media Services

Customer experience

giffgaff

All ratings1,032 ratings
Positive88.2%
Neutral3.0%
Negative8.8%
Written reviews311 reviews
Positive28.9%
Neutral5.5%
Negative65.6%

MyLebara

All ratings9,982 ratings
Positive91.4%
Neutral4.2%
Negative4.3%
Written reviews987 reviews
Positive43.3%
Neutral8.9%
Negative47.8%

User reviews

giffgaff

From 1K App Store ratings

What we love

  • 🚀 Fast and easy to use
  • 💰 Affordable pricing
  • 👍 Straightforward app
  • 🔒 Secure login process

Room to improve

  • 🐛 Frequent app crashes
  • ⚠️ Poor network coverage
  • 🔍 Lack of customer support
  • 🔧 Technical issues with SIM activation

MyLebara

From 10K App Store ratings

What we love

  • 🚀 Cheap and easy to use
  • 👍 Affordable with excellent services
  • 👍 Unbelievably good service
  • 👍 Useful app, easy to use
  • 👍 Great calls to all Europe and the U.S.A!

Room to improve

  • 🐛 Repeatedly crashing on me now - becoming unusable
  • 🔒 No security on app, time log needs fixing
  • 🔒 Won't Register Your SIM
  • 🐛 FIX THE APP!!!
  • 🐛 Poor service don't bother go elsewhere

Bugs and requests

giffgaff

Reported bugs

4 issues
  • Login screen freezes
  • Inability to update payment methods
  • Inconsistent app behavior across devices
  • Unreliable app performance after updates

Requested features

4 requests
  • Detailed data usage tracking
  • Ability to manage family accounts
  • Landscape mode support for tablets
  • Seamless SIM card switching

MyLebara

Reported bugs

2 issues
  • Login screen freezes
  • Incompatible with older devices

Requested features

2 requests
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

giffgaff

No in-app purchases

None

MyLebara

No in-app purchases

Questions

Is giffgaff free?
giffgaff is free to download, with no in-app purchases.
Is MyLebara free?
MyLebara is free to download, with no in-app purchases.
Which has better reviews, giffgaff or MyLebara?
MyLebara is rated higher. giffgaff averages 4.5 out of 5 from 1K ratings, while MyLebara averages 4.6 from 10K ratings.
Do giffgaff or MyLebara have ads?
Neither giffgaff nor MyLebara shows ads.
Which is updated more often, giffgaff or MyLebara?
giffgaff ships an update every 3 weeks, and MyLebara monthly. Most recently, giffgaff was updated on September 22, 2026 and MyLebara on September 24, 2026.

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