MyLebara User Reviews

Customer Experience

Positive experience43.6% of reviews
Neutral9.0% of reviews
Negative experience47.4% of reviews

~ Based on 949 written reviews from the US App Store.

What users say

Is MyLebara Safe?

MyLebara appears safe based on user ratings. AppsHunter Safety Score for MyLebara is 92/100.

This assessment is based on 9,897 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 9,897 App Store ratings for MyLebara.

Is MyLebara Legit?

MyLebara appears to be a legitimate app. AppsHunter Legitimacy Score for MyLebara is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ridiculous

It wont let you top up until you have an active plan but i have been using them already for over a year?????
And in city centres you always lose g4 g5

Very good

Really very good i recommend

Rob

I’m trying to buy more data while on holiday in France and I’ve had to pay via PayPal to top up why can’t I add more date easily and just pay via my normal direct debit, I’m also not sure if it’s working correctly.

Simply The Best

As Tina Turner would day… they are SIMPLY THE BEST!!! ♥️🎉

Failed to pay many times

Slow and not user friendly

Horrendous service

Staff are incompetent. Complaints managers can’t be bothered to address issues or refuse to call you

Data

Data gets used up like crazy. Even though I’m in my flat with WiFi it somehow uses data. At 3am every morning it uses a massive amount of data. Did not have this with previous providers and Im looking to move already in less than one month

Roaming

I thought roaming in the uk, guernsey, would be included 😒

Su

Fantastic service

Great

Good

Data didn’t work in Spain

Got to Spain and my data did not auto-kick in. I ensured APN was set up right. Still didn’t work. I then spent £5 on an 8 day add-on, Hopefully data works . Watch this space.

Great service

Cheap and good service

Great value and fantastic service

Reliable too!

James D

Excellent customer service was looking to change service providers they called me and offered a deal £10 for 50GB cant fault that

Difficult to contact

Having waited in for 3 days my new updated data SIM card tnever arrived. Couldn’t get to talk to an agent to sort it out.

Amazing!

An absolute bargain phone service

No access

No internet access for five days while in WiFi free zone in France therefore no way of buying top up.

Terrible customer support and app design

They’re cheap at least, that’s the only good thing about them. But it randomly stops working all the time. No support at all. And live chat in the app is almost unusable

Jayne Burch

It’s so easy to use and top up

New Customer

Got new sim and bought an unlimited bundle, money left my bank but no pack available. Called customer services & was told no record of purchase & would have to just buy another pack.
Not a great start to being a new customer.