No way
Nearly five months of appalling service from EE! Hardly any mobile signal, unreliable calls and a 5G broadband hub that barely works. I’ve repeatedly called EE, only to be transferred to overseas call centres in India, passed between five or six different advisers and left on hold until their offices close. Every time, I’m told the mast is being repaired, but nobody can give me a completion date. Not one callback, no meaningful support, no resolution, yet EE continues taking my money. Months of stress, wasted time and broken promises. Absolutely disgraceful customer service. I would NEVER recommend EE. Think twice before signing up!
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MBMc brave
It’s all about selling you more
Awful! Feels like a sales app rather than a helpful app where I can manage my account in any meaningful way. Very difficult to access information about your device throughout a billing period. Not really sure there is a point for this app except for EE to tell you how much money you owe them and what else you can buy from them.
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Ccarleyaus
Bugs every time
It keeps showing “We’re fixing a few things right now” almost every time. When are you guys actually going to fix these issues? It’s getting really frustrating having to deal with this all the time
CPChano Perera
The worst customer service I’ve ever had from any company.
No connection for months and months I go round in circles with this company I opened a complaint and they closed it i emailed called hours explaining so many times and still got nowhere only to start over again the worst communicator s for a communications company I’ve ever known
WWarren333
Slow or no loading web pages
When the app eventually opens web views, the pages often refuse to load, sign me out or just close
JJohnM5941
