low tech company
i’m out of contract, EE poor customer service, App won’t let me get a contract, I’m stuck paying £40+ pcm - for terrible service
Notifications cannot be turned off
App is buggy. Keep getting ad notifications. It's been months like this...
Data Gifting
Phone app doesn’t allow me to gift data. It has a box on screen which says that I “cannot gift data from this number”. But the number shown is for my Apple Watch and the app doesn’t allow me to change to the primary number instead. Managed to do what I wanted by using iPad version of the app.
log in broken
i go to log in, it asks for an email but no password. it asks for a passkey. i have no passkey saved, but i have my password ready to type. it never asks for a password. i choose to get a code instead. it sends one to email, and then a second to text. it is clunky and annoying. it accepts them. it sends me back to the login screen to go through the entire process again. i do not log in.
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App is worse than before
Can’t load anything on the app can’t manage the children’s broadband use because it just won’t load
