Still can’t add my mobile
Months later, still can’t add my mobile number as a customer, can’t access the services, very disappointing
Very disappointed
I have a doctor trouble with EE. I was out of the country. In Australia and it is impossible to contact EE due to time difference no I know a lot of your employees aren’t even in England every time I sent an email they made not to come back to me. There was only one Kevin Parker with a certain password. But they kept saying I hadn’t give them enough information. I just wanted to know if my phone was covered for The full-time as I have paid 52 before I went then I’ve got Email saying my data had run out. I wanted to speak to someone it was impossible my family members who I was with in Australia was with Asda they seem a lot more efficient and helpful. I wouldn’t make sure before I go to Australia. Or anywhere abroad, I will use a different SIM card as obviously AA aren’t worried about me and not very helpful I will be considering a different network someone who actually cares about me amount of years I’ve been with you you’ll see I’ve been very loud to you. No need to be ignored when needed some advice I wasn’t asking the World but never mind obviously they don’t care
Show more
Aggressive torrent of upsells
The app is a chaotic collage of adverts trying to one up each other. Sales pitches are interrupted by nudges to buy more. What you will not find anywhere in the app is ability to cancel any of it.
Rubbish
The App is absolutely rubbish, it’s either slow or doesn’t work when trying to top up. Really disappointed.
Buggy app
Can’t add payment methods. I select £15 top off and it says charge is 0.00 when adding the card and then when I try again it says I haven’t added any cards yet. The service is slow too. I can barely send out text messages that don’t fail to send the first 3 times you try. Bad service.
Rubbish
Can not do anything try to add card crash try to add phone crash ? Why such a bad app for Apprently the n1 phone operator
Ms
Cannot add credit card, unable to load plan. This app is useless. I have to call customer support every time I pay the bill and that cause tremendous inconvenience.
Internal server error
It’s been the same problem for four years. I get an "internal server error" whenever I try to view the store. Google this and see how they’ve failed to resolve the same issue for years.
Problems.
If I have a problem and tell you in a msg. I don’t want you to tell me to CALL you to fix it. I want YOU to msg me and fix it.
deck chairs, titanic
so changing this app and just provide a simple but comprehensive means of managing account and stick to it
Response Time
Waited an unreasonable amount of time for an answer to just a online chat enquiry at a reasonable time of day. Very poor.
Messy app
This is a very messy app. Hard to find what your current package includes and what it does not.
Alan Jones
I am disappointed that I am unable to get BBC iPlayer and other applications, a message appears saying not available try again later. Additionally constant adding of new channels which wipes BBC East off the No.1 position and often the picture breaks up or No Signal. DO SOMETHING TO IMPROVE YOUR SERVICE
Show more
Very polite
Brilliant customer service
Awful app
No router reset option in ap anymore! Bug ridden. Frontline support not trained in app support and are clueless. Feedback opportunities given on App Store and Play Store are completely disregarded. Very poor culture within EE to improve all aspects of the business!
Awful
Never works when you need it to and ridiculously complicated, developers of this should be ashamed
Best network
I’ve been with EE for over 10 years and I’ve never once had a problem with them.
They are quick to get back to you and are always on the ball with everything.
Always checking I need anything to make my bills lower.
I cannot fault them.
They are quick to get back to you and are always on the ball with everything.
Always checking I need anything to make my bills lower.
I cannot fault them.
iPadOS 26.7 Download Bill in pdf
When iPad is held in Portrait orientation, tap the Share button, the Sharing options are not displayed. Could be off the bottom edge of screen ? It works OK when iPad is held in Landscape orientation
Terrible App
I hate this app. I’m tech savvy but getting this one to do anything easily is always an absolute chore
Simply does not work
Recently got forced onto EE. App does not work. Slow and crashes. You’ll get no longer than 2 minutes use before crashing.
Not tried customer support yet…can’t wait.
Not tried customer support yet…can’t wait.
