Three vs GOV.UK One Login
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Three
Easily manage your mobile and broadband plans. Track usage, view bills, top up accounts, and access exclusive offers. Set up and manage your broadband with helpful tools.
- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support
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The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
GOV.UK One Login
Securely prove your identity for government services by matching your face to your photo ID. This app also allows you to store a digital version of your HM Armed Forces Veteran Card on your phone.
- Digital identity verification
- Face-to-face ID matching
- Store digital Veteran Card
- Secure data handling
- Future digital document storage
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You can use the GOV.UK One Login app to prove your identity to access some government services. It works by matching your face to your photo ID. You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone. In future you'll be able to save other digital documents, such as your driving licence. This is not available yet. Before you start You need to get this app if you’re: • using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login • saving your digital Veteran Card to your phone You’ll be guided to this app when it is time to use it. What you need You can use any of the following types of photo ID to prove your identity: • UK passport • non-UK passport with a biometric chip • UK photocard driving licence • UK biometric residence permit (BRP) • UK biometric residence card (BRC) • UK Frontier Worker permit (FWP) You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA. You can use an expired BRP, BRC or FWP up to 24 months after its expiry date. You need to have your original photo ID with you. You cannot use a photocopy or digital copy. You will also need: • a well-lit area where you can take a good quality photograph • an iPhone 8 or newer • iOS 16.7 or higher How it works You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity. If your photo ID is a passport, BRP, BRC or FWP you will: • take a photo of your photo ID • scan the biometric chip in your photo ID using your phone • scan your face using your phone If your photo ID is a driving licence you will: • take a photo of your driving licence • scan your face using your phone What happens next Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use. Privacy and security The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed. Digital documents you add to the app will be saved on your phone so you can access them whenever you need.
Screenshots
Verdict
The clearest difference is ads: GOV.UK One Login at none against Three's shown. GOV.UK One Login also leads on monetization model (free vs free with in-app purchases). Three's advantage is device support (3 vs 1). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for Three against 4.5 for GOV.UK One Login. Both are backed by a comparable volume of ratings — 1.1K and 3.1K respectively. Written reviews are what separate them: 18% of Three's written reviews are positive against 19% of GOV.UK One Login's.
Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Three | GOV.UK One Login |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.1K ratings) | 4.5 (3.1K ratings) — better |
| Positive reviews | 18.0% of reviews | 19.3% of reviews — better |
| Number of ratings | 1.1K | 3.1K — better |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.7 |
| Further details — not scored | ||
| Size | 193 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | Government Digital Service |
Customer experience
Three
GOV.UK One Login
User reviews
Three
From 1.1K App Store ratingsWhat we love
- 👍 Easy to use
- ✨ Reliable service
- 💰 Good value
- 🌍 Excellent roaming coverage
Room to improve
- 🔧 Buggy app
- 📶 Poor network coverage
- 🤖 Unhelpful customer service
- 💸 Overcharging issues
- 🔒 Security concerns
GOV.UK One Login
From 3.1K App Store ratingsWhat we love
- ⭐ Smooth and easy to use
- ⏱️ Quick and efficient
- 🔒 Secure authentication process
Room to improve
- 🐛 Frequent technical issues
- 📷 Camera not working properly
- 🤯 Confusing and complicated
- 🕰️ Time-consuming to set up
- 🧓 Not user-friendly for the elderly
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
GOV.UK One Login
Reported bugs
3 issues- App freezing or crashing
- Inability to scan documents
- Login issues and web browser redirects
Requested features
3 requests- Clearer instructions and guidance
- Simplified verification process
- Compatibility with older devices
In-app purchases
Three
No in-app purchases
GOV.UK One Login
No in-app purchases






