Poor
Paid for world wide extra, pretty pointless service was awful, will be buying an alternative Esim in future
Great 😌
Amazing company always keep up the good work 🙂
Not recommended
Every time got trouble to log in
Data connection
Not working in most of the areas of luton
unreliable
got this since my other phone plan got too expensive with EE as an 18 year old so i decided to switch but was in a rush as i was gojng on holiday on same day so picked this was going good but than i wasnt getting any credit what so ever so i had to make another plan through the assistance hotline thing through messages and now im paying for two phone plans and cant cancel them as they cost 170£ each to get rid of honestly dont know why i picked this regret it so much they cant help me with any of this and just highly dont recommend it,, as for the app its saying i dont have any plan and i cant check how much data i hate or anything. in fact its telling me that i dont have a plan and is currently deleting my account so yeah im not the happiest with this company at the moment as i feel like im getting robbed for my money
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Too much money for too much data!
Too much money for too much data!
Embarrassingly bad app
You can’t even login to the app, as soon as you enter your phone number, it just re-directs you to a web browser to login instead. Wish I could get my company to this size without even providing a mobile interface. Laughable. 😂😂
Poor reception in North London
I cannot get 5G or consistent reception in my home. I live in a highly populated area with mobile towers within 250-300 metres from my home, yet I cannot receive mobile calls nor dial into voicemail without having to leave my house.
Worst app
Worst app in all networks Always troubling in login and registering
Stupid logins
Don’t have stupid accounts people just want number and payment via quick click not BS
Your 4G network is useless, with sub 1mb speeds if I can get a signal. 😊
Your Network is so rubbish I can’t even open the review app.
Review
Love being with Three!
Over payment
Three refuse to refund me for an overpayment on a line that I never opened. When I challenged them, the overseas call centre lady told me to take them to the ombudsman!!! FANTASTIC customer service..NOT!!
Never a good signal anymore
Struggling to make calls and terrible signal this seems to get worse and I’m getting very annoyed.
Three APP
Terrible app for such a huge company. It's completely unclear where data goes, and the storage meter constantly shows different data, more or less. It's also hard to get into the app, even though I've saved the data—and even biometrics—hundreds of times. How can a billion-dollar company not manage basic functions? If these issues aren't fixed, the app is destined for nothing but bad reviews.
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Shame
Just found a spot with coverage to write that you’re the worst!
No WiFi
Due to a telegraph pole being hit by a car it had to be removed and all connections cut. This has affected lots of dwellings who have lost wi-fi. I was concerned about using mobile data on my phone so rang my sim provider 3 and spoke to a young man who was extremely helpful at guiding an elderly lady through this problem. Very grateful for the support. Thanking you.
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Poor signal. Poor technical support. Poor customer service.
Hi Three, I was a loyal customer for a while. I’ve raised an issue about our reception multiple times especially during the merge with vodafone. We even replaced our router and nothing happened. Before renewal, you convinced me that reception would be ok and I tried sticking with your brand and when I decided to cancel because of poor reception, you wanted me to hiy out the contract. That doesn’t make sense. Please do something about this.
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Bad app
Always glitching and the continue to payment button isn’t working or it will take my money but the service won’t work
Allowances
Pointless App data allowances different from calling them
Up for update on left allowances
Up for update on left allowances
