GOV.UK One Login User Reviews

GOV.UK One Login
GOV.UK One Login
Government Digital Service

Customer Experience

Positive experience18.8% of reviews
Neutral4.7% of reviews
Negative experience76.5% of reviews

~ Based on 2,187 written reviews from the US App Store.

What users say

Is GOV.UK One Login Safe?

GOV.UK One Login appears safe based on user ratings. AppsHunter Safety Score for GOV.UK One Login is 88/100.

This assessment is based on 2,659 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
11.5% of ratings point to a risky experience

~ Based on 2,659 App Store ratings for GOV.UK One Login.

Is GOV.UK One Login Legit?

GOV.UK One Login appears legitimate, with a few gaps. AppsHunter Legitimacy Score for GOV.UK One Login is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr J Wilson

Fairly straight forward and I am 84 years old.

So long winded

Not quicker at all

Photopage !

There are three photo pages in my passport !!!

Time wasting

Change address

Good grief!

Had to take a photo of my driving licence using this app. My goodness it was hard to get it in the frame! This aspect definitely needs looking at. I nearly gave up.

Mr Priddle

Terrible to use for older people with no tech

Cannot reset when one login is part done

As above

Gov one log in

Terrible!

Some of the 5 star reviews are suspect

It’s a government app, there are features we don’t know exist and the data is likely to be stolen or sold to someone else - so how can we review it fairly.

Some of the 5 star reviews really commend the people who made the app… I mean come on…

Rediculous

Just feels like another way for data collection. Also barely works.

Just doesn’t work the first time itself

Took almost 10 attempts to get it working

Z

Ayub

Easy use.

Easy to use app.

Rubbish

All UK Gov services are rubbish and full of bureaucracy and are overly complex.

Beyond awful

This has taken me months of searching, reinstalling and tearing my hair out. The Post Office charged me but didn’t actually do anything and I’ve spent many days grinding my teeth to bloody stumps.
For goodness sake sort it out

Don’t use! There will be another way to do what you need to do

Doesn’t work. Sends you in a loop. There will be another way on the government website to do whatever it is you are trying to do - select the option “I would prefer not to use the app” - it’s much easier.

Bizzy Bee

This service was quick, easy to use and felt reassuringly safe.

HMRC

Too difficult

Why

More absolutely useless bureaucracy. Another invasion of privacy

Dave

Excellent service, flawless..