Dr
What a long winded process to renew DL online. I already have registered with the UK government. Why have another one. In addition filling in address is painful to get right outcome. Needs considerable overhaul.
Dreadful
Appalling tangle of security complications taking me about half an hour so far to even get this far
Rediculously complicated
Takes far too long and much to complicated. If this is a Beta version it needs to be simplified!
Renew licence at 71
Long winded but easy to download
Over 70’s driving licence renewal
What an appalling programme to simply renew my licence ! Have had a licence for 60 years and have just spent over an hour logging in and waiting for 5 security codes, take photos and await acceptance ! Too many trip ups for folks in their dotage ! Make it easier !
Mr Fukdorrf
Until you have mastered the tech, it is typically ingenious to foster it on to your customers. Outrageous and insensitive to put your users through such a tone-deaf and abusive process. Welcome to the police state.
What a complete faf
After spending hours trying to follow the instructions on Gov.uk and multiple calls, someone from Companies House eventually talked me through to the point it seems to work
Kafkaesque nightmare
As with all things conceived of by the YOOKAY government, this was a kafkaesque nightmare and I have no doubt that it will be used to make my life worse
Mr
Another wasted idea and taxpayers money whoever thought of this should be given his P45
pisstake
it would be really nice if I could actually prove my identity on the app instead of being bounced between website and app without being told I need the other one and then neither working, nee bosh pal
Good app
Easy to use - clear instructions
Awesome
Excellent security but why do we have so many people still on our roads without a licence?
Single use apps
Is there more energy used to download and run apps, for only one use before they get forgotten about both the passwords and login details and whatever they are for ,than creating single use plastic carrier bags.
Neither are good
Neither are good
Awful
Paul
Prove identity
The whole point of me registering was to change my driving licence address as I recently moved house but most of the security questions were in relation to my address and mortgage but as I’d just moved, I had no idea whether they were asking about my old address or new one!
Complicated
This whole business is unnecessarily complicated just to renew a driving licence, especially if you’re over 70.
GOV.UK Login App
Really easy to use as long as you have all your documentation and phone to hand. Make sure you allow enough time though.
Mr
Very good system
Losing the will to live
Absolutely awful system, welcome to Big Brother
I’m happy
Working very nice and easy
