Helpful with switching over
I had an issue with a move to a new property where Fuse were due to take on the Gas supply. The switch was initially rejected and then rejected a second time. Gedmantas assisted with finally putting through the switch and honouring the original tariff that had changed after the initial rejection. Friendly, helpful and knowledgable staff. :)
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Amazing company, amazing app
Really good prices but even better service!!
Great Support
Oyinade helped steer me through a couple of connection issues and everything resolved directly in the app.
Amazing Customer Service
Amazing customer service from Charles on online chat. I was switching to fuse from 2 different suppliers and there were issues with the address and both gas and electric meters wrong on the national database. Several other suppliers hadn't been able to resolve this, but after sending pictures of meters Charles fixed everything very efficiently and quickly. I would highly recommend Fuse and thank you Charles.
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Pointless app
So to be with fuse you have to use the app which has to be the most useless and non functional app ever! If you want to look at a bill it’s so complicated, to switch tariffs or see useage, again, so difficult. Really is a very unfunctional app!
