Backwards functionality
No longer is able manage with more than 1 plan at a time, which is a pain when trying to manage the accounts for my kids
Does what it says on the tin
Into my second month now. I have 2 monthly sims on one account. Both work as good or better the EE which I left. 1/2 the cost and everything is controlled in a simple to use app. Long may it continue 👍
Just upgraded one of my number. So simple. Great and quick response. Thanks
Update. 15/05/26. I did something stupid and customer services sorted it even when the “computer says no” very , very helpful. 👏👏👏
Just upgraded one of my number. So simple. Great and quick response. Thanks
Update. 15/05/26. I did something stupid and customer services sorted it even when the “computer says no” very , very helpful. 👏👏👏
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You get what you pay for!
A slow and poor quality service, calls are sent over 2G, long delay in connecting and voice quality very noticeable. Also had problems with inbound calls not connecting, people saying your phone number was dead? Internet is over 4G / LTE but very patchy, it seems to be disconnected and takes time to actually receive a response, I ever have to go in to flight mode to reset the connection. Now customer service seems to be ok and very helpful but if the MVNO network is poor, you can’t polish a turd!
As I said, you get what you pay for and paying £2.90 for a basic service with 1Gb of data. Only myself to blame 😩 now moving back to 1p mobile, I have never had any voice or data issues with them 👍
As I said, you get what you pay for and paying £2.90 for a basic service with 1Gb of data. Only myself to blame 😩 now moving back to 1p mobile, I have never had any voice or data issues with them 👍
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This is not an app
When you try to log in you have 2 options. Email link or mobile link. When this arrives it opens in a browser. So nothing at all happens within the "app". You might as well just log in on the browser to start with. The "app" was wasting space on my phone so I deleted it.
Useless
I updated my card details as it was about to expire and each time it referred me to my bank to approve, which I did but when I returned to the spusu app it had returned to the previous page so I started all over again. In the end I gave up but checked my bank account and it said a £1 had been taken so I assumed it had all gone through. When a text won’t go through a month later and I investigate my settings in the app I discover my payment details need updating and my current bill not paid. Tried again to update to no avail so have changed payment method completely. Dangerous as it could have affected my credit rating.
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