Backwards functionality
No longer is able manage with more than 1 plan at a time, which is a pain when trying to manage the accounts for my kids
Does what it says on the tin
Into my second month now. I have 2 monthly sims on one account. Both work as good or better the EE which I left. 1/2 the cost and everything is controlled in a simple to use app. Long may it continue 👍
Just upgraded one of my number. So simple. Great and quick response. Thanks
Update. 15/05/26. I did something stupid and customer services sorted it even when the “computer says no” very , very helpful. 👏👏👏
Just upgraded one of my number. So simple. Great and quick response. Thanks
Update. 15/05/26. I did something stupid and customer services sorted it even when the “computer says no” very , very helpful. 👏👏👏
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You get what you pay for!
A slow and poor quality service, calls are sent over 2G, long delay in connecting and voice quality very noticeable. Also had problems with inbound calls not connecting, people saying your phone number was dead? Internet is over 4G / LTE but very patchy, it seems to be disconnected and takes time to actually receive a response, I ever have to go in to flight mode to reset the connection. Now customer service seems to be ok and very helpful but if the MVNO network is poor, you can’t polish a turd!
As I said, you get what you pay for and paying £2.90 for a basic service with 1Gb of data. Only myself to blame 😩 now moving back to 1p mobile, I have never had any voice or data issues with them 👍
As I said, you get what you pay for and paying £2.90 for a basic service with 1Gb of data. Only myself to blame 😩 now moving back to 1p mobile, I have never had any voice or data issues with them 👍
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This is not an app
When you try to log in you have 2 options. Email link or mobile link. When this arrives it opens in a browser. So nothing at all happens within the "app". You might as well just log in on the browser to start with. The "app" was wasting space on my phone so I deleted it.
Useless
I updated my card details as it was about to expire and each time it referred me to my bank to approve, which I did but when I returned to the spusu app it had returned to the previous page so I started all over again. In the end I gave up but checked my bank account and it said a £1 had been taken so I assumed it had all gone through. When a text won’t go through a month later and I investigate my settings in the app I discover my payment details need updating and my current bill not paid. Tried again to update to no avail so have changed payment method completely. Dangerous as it could have affected my credit rating.
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Does what it says on the tin
Into my second month now. I have 2 monthly sims on one account. Both work as good or better the EE which I left. 1/2 the cost and everything is controlled in a simple to use app. Long may it continue 👍
Just upgraded one of my number. So simple. Great and quick response. Thanks
Just upgraded one of my number. So simple. Great and quick response. Thanks
Trash
If you have two sims it crashes the app and you can only see 1. Do not even think about contacting them by email or whatsapp you will be waiting multiple days for response.
Great Plans and Coverage
I have been using Spusu almost a year now. The cost for plans are great. Coverage of network is good 5G, wifi calling and also you get EU coverage as well. ALL FOR £10 a month. Great for travelling abroad and within UK
Ideal choice of plans
Good customer support and easy porting of number.
So far, so good.
So far, so good.
Failed after 1 month
Started good then bad 5 bars no data pool quality it’s terrible and not congestion it’s them mast was checked and data seen it’s a con
Unstable and poor coverage
I have purchased a new Esim by checking the coverage. It shows 5G coverage in my area. After purchase hardly not getting E signal. Pathetic service
Good Deal, Good Service, Bad App
Spusu is promising and has been good so far but the app is just not it
It’s buggy it keeps logging me out I get delayed OTP notifs, it’s not a usable app and if they fix that app or revamp it entirely
It’s buggy it keeps logging me out I get delayed OTP notifs, it’s not a usable app and if they fix that app or revamp it entirely
Unable to order new SIM
Tried to order new SIM but drop-down list of available numbers was empty. Tried app restart but no luck. Had to do it through website instead.
App which does the job
I am using Spusu for 2 months and the network is better and faster than Three in general, all over the UK. I went to London by train and I had connections most of the time and my Apple Music didn’t stop due to network issues.
The app could be better though, I occasionally use it to check my usage and it’s annoying that I have to use password every time.
They are very easy to be contacted and good that I can talk to a person and not the AI.
However, I need a phone in my life for better connectivity specially internet. So, I don’t really care much about the app, but all the best to Spusu for improving it in time.
The app could be better though, I occasionally use it to check my usage and it’s annoying that I have to use password every time.
They are very easy to be contacted and good that I can talk to a person and not the AI.
However, I need a phone in my life for better connectivity specially internet. So, I don’t really care much about the app, but all the best to Spusu for improving it in time.
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Can’t even log in
Using correct details I cannot log into the app, but can log in via browser. Bad.
Finally good
After a bit of a bumpy start I think the app appears to be pretty polished now. It definitely has moved me away from using their website instead. 👍
Unusable
Every time the app is closed one has to reenter the account credentials. Also, no password creation possible
Poor
One would have thought App developers would at least ensure the text would fit on the screen!!
Great network and service
I have been hesitating to switch mobile provider and keep my number but everything has been smooth and moved from overpriced monthly contract to spusu and what a game changer. I get the same and much more for a fraction of the price. I installed an eSIM within seconds. My phone number transfer has been smooth as well and I get much stronger signal compared to my old provider. I am very happy with spusu so far. The app design could look a bit more user friendly, looks very simple. But I am still giving spusu 5*.
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Amazing service
To the point, black and white, clear as crystal, competitive pricing, clear breakdown, diverse options on getting through to customer service, by far the best provider I have used so far, if this continues I will have to get everyone around me to switch aswell! Keep up the good work and stay competitive!
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