ePark EMEL User Reviews

ePark EMEL
ePark EMEL
EMEL - Empresa Municipal de Mobilidade e Estacionamento de Lisboa, E.M., S.A.

Customer Experience

Positive experience2.9% of reviews
Neutral0.7% of reviews
Negative experience96.4% of reviews

~ Based on 140 written reviews from the US App Store.

Is ePark EMEL Safe?

ePark EMEL does not appear safe based on available data. AppsHunter Safety Score for ePark EMEL is 39/100.

This assessment is based on 35 user ratings, with an App Store average of 1.1/5.

Safety Analysis

2.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
97.1% of ratings point to a risky experience

~ Based on 35 App Store ratings for ePark EMEL.

Is ePark EMEL Legit?

ePark EMEL appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ePark EMEL is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not for tourists

You must be a resident of Portugal to use it

Worst parking app I’ve ever used

Worst parking app I’ve ever used

App doesn’t work

Cannot register as a user. Potentially because you need to enter Portuguese tax information. If you are from another country how can you enter that information?

Embarrassing app

In hope that someone from EMEL reads this:
1. There is no need to log me out if I do not use the app for few days.
2. Why do my MBWay top-ups take hours to be reflected in the app?
3. Why not allow me to pay via MBWay using my mobile number instead of Entity and Reference?
4. Why not enable ApplePay or GooglePay instead of a huge credit card form?
5. Why not allow “balance” pill shown on active parking screen to take me to balance top-up - it looks like a button, so you can make it into one
… just a little bit of love and usage from your own team would make you realise how small changes can improve your UX.
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Not helpful

You cannot register without a NIF - which is a Portuguese tax number, so this is useless for anyone else.

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Couldn’t registered. App doesn’t work

Does not work do not download!

Useless app does not work constantly crashes with an unknown error while trying to make an account.

Registration not possible

If you are a foreigner, the registration is impossible. Only Portuguese people with a valid TIN nr can register

Couldn’t register

Couldn’t register, every time I see “error”

Basura

Son una basura, no me deja iniciar sesión, he pagado 80€ para nada y que se lleven mi coche, NO INSTALÉIS LA APP, os pasará igual que a mi NO LA INSTALÉIS

Impossível

Impossível registar-me. Melhor não há.

Useless app

You can’t use it when you have no Portuguese tax number TIN

Spectacularly bad

We know this wasn’t written by humans. This was written by idiots in a warehouse. Infuriatingly frustrating.

Unusable for forigners

I can not register as non-Portugese. And the error is “this user already exists” which is impossible

Incompetence

The creators of this app must be sick in their stomach at the level of incompetence that the final product has. It must be a government supported project meant to siphon money from the taxpayer because no competent company could create something so useless!

Instálate mejor EasyPark

Usa mejor EasyPark. Está App te pide que recargues mínimo 10€ de saldo para usarla. De risa vaya. Por no hablar que es una pesadilla para registrarse.

Login Issues

For an app that is supposed to make paying parking meters an easy task, asking for
login and password every single time the app opens is simple a terrible UX. On top of that, the app is just terrible.

Nouvelle carte de paiement

Il est impossible d’utiliser l’application depuis que je dois renouveler ma carte de paiement
Impossible d’entrer un nouveau moyen de paiement qui est systématiquement refusé par l’App Cette application est devenu totalement inutile.

Impossible de se connecter

Je ne peux plus me connecter, l’api semble être down.

So much potential but so bad!

Literally after having to go to the counter to get the app to work I was able to use it once! It never worked again! Garbage app