Disgusted
I downloaded the App and booked and paid for a service. Nobody turned up. No human to help you. No one to answer any questions. The app asks if you wish to speak to an agent and after 85 minute wait I was so annoyed I gave up. I felt this must be a scam. They must know nobody turned up. They have kept the money. Still nothing a week later 🥲
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Just don’t.
This company has a lot of work to do if they want to deliver a good service. We ordered a “deep clean”, which had a full list of services included - dusting, fridge clean, baseboard cleaning - none of that was provided. I was offered a 20% refund or having the same person return (after having been almost an hour late and called at the time they were due to arrive telling me so). Go with a friend recommendation or someone you know. Not worth it.
If I had one positive thing to say it would be that the people I’ve dealt with - both customer service and the professional - were very nice people, but their resolutions and service did not at all meet standards.
If I had one positive thing to say it would be that the people I’ve dealt with - both customer service and the professional - were very nice people, but their resolutions and service did not at all meet standards.
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Scam services
Twice I’ve tried them and both times the technicians didn’t do the job correctly. First a technician ruined my 2500€ couch. I was offer 5% refund. The second time I hired a technician to snake my toilet. They showed up with just a screwdriver and he said there was nothing he could do. I got charged €60 and was offered 30% back but literally the technician didn’t even try. Both times when I was offered partial refunds, they never actually issued them and the customer service just stopped responding. Avoid this app.
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Terrible JOBB2951A48
I booke a service for the first time. It got confirmed. 12 days later, on the day of the service no one showed up. 20 minutes later i receive a call from Oscar Client Support saying they had no one confirmed because there was not enought information for the job. I asked why are you calling me just now when this is schedulled for 12 days already.
Extremely poor, never to be trusted or used again.
Extremely poor, never to be trusted or used again.
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Read trustpilot reviews and avoid at all costs
Absolutely unprofessional and unreliable service. I ordered multiple cleaning services, check out cleaning, some other services. Not even once did technician came in time. They send random people, no one is verified as they claim, it’s literally random dudes who decided to make easy money, they accept services they have no experience at and Oscar will do nothing. I had a dishwasher repair service, nothing was fixed, still I was only refunded 40%. Last drop is the cleaner who canceled the service half an hour before the scheduled time. No solution provided and I’m so frustrated about how unreliable it is. I wish I read reviews before, so much time and and money wasted
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