Epic Games User Reviews

Customer Experience

Positive experience19.6% of reviews
Neutral7.8% of reviews
Negative experience72.6% of reviews

~ Based on 577 written reviews from the US App Store.

Is Epic Games Safe?

Epic Games has mixed safety signals based on user ratings. AppsHunter Safety Score for Epic Games is 62/100.

This assessment is based on 1,006 user ratings, with an App Store average of 3.1/5.

Safety Analysis

49.3% of ratings point to a safe experience
6.0% of ratings suggest some concerns
44.7% of ratings point to a risky experience

~ Based on 1,006 App Store ratings for Epic Games.

Is Epic Games Legit?

Epic Games appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Epic Games is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Everything

Good for looking and find your game’s progress

Leave fortnite alone

Fortnite used to be good now its rubbish

No Games

I want to see info on my games that I play on both console and PC and this app has neither. They want you to use this like a messaging app but who would even do that? A terrible app for gamers but a good app for losers probably.

Useless

It’s literally just a chatting app. You can’t download games, can’t browse your library just like the current store site (it’s been this way since release), can’t add the weekly free games, can’t buy anything, there are more things you can’t do than the app actually does besides existing.

Great but could use some improvements

This is great, my consol mic is broken, so now I can use my phone with the app to do voice chat, but it only works for in party chat. I would love if they could change it so it works for in game chat. Super helpful to leave a party faster, add friends faster and type faster compared to consol. It’s also been helpful when my game crashes in consol, because it keeps me in party chat, and auto puts me back into the party once I relaunch. The app itself does crash sometimes, making it so I suddenly can’t hear or talk, but closing the app and reopening it usually fixes it. But it still happens more frequently than I would like.
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Incrivelmente inútil

Só dá pra ver quem tá online e conversar se for pra isso eu uso o Whats

Amazing

Amazing 🙌🏿

Ça va

C’est assez bien tu peux installer des jeux mais je trouve que il y’en a pas assez

Bs

When ever i trying to go on mail it refreshes.

omg

omgg

Horrible!! It won’t let me switch account. It will log me into to the same account non stop.

He won’t let you use your other account. Once you login to your one account, you cannot switch to another account it will automatically log you into the first account.

Pas sécurisé du tout

In peu

Bitte antwortet

Ich und meine Freunde haben Team gespielt und ich bekomme minus7 bei 6 Platz und habe 7 kills gemacht und bekomme minus meine Name is Medium_Pinguin2

Sucks

They don’t even have Epic Games store in the app

No Fortnite

I really want to make a Fortnite UFEN map, but you can’t download any of that stuff.

This is so bad it won’t let me long in to my account it says email has been used like jus let me log

1 star so trash won’t let me log in

My experience with Epic Games

beyond frustrated with Epic Games Support. I have spent hours trying to resolve a problem that should not be this difficult, and I still cannot get a real person to actually look at my situation.

My Fortnite/Epic account is connected to an old Gmail address that I created when I was a kid. I no longer have access to that Gmail, I don’t know the password, and I don’t have the old phone number. I completely understand why Epic has security procedures, but the problem is that I STILL HAVE ACCESS TO MY EPIC/FORTNITE ACCOUNT THROUGH MY XBOX.

My PlayStation account was permanently banned, and all I am trying to do is connect my existing Fortnite/Epic account to a different, non-banned PlayStation account. Instead of letting me explain this situation to an actual support representative, the automated system repeatedly sends me back to the same recovery wizard.

I have already explained that I cannot access the old email. Telling me to recover an email account that I physically cannot access does absolutely nothing to solve my problem. Then I ask for a human and get sent right back to the same automated instructions. It feels like I’m talking to a brick wall.

I am NOT asking Epic to ignore its security policies. I am asking for someone to actually review my case and tell me what legitimate options I have. I can provide information to verify ownership of the account, including my Xbox information, account details, purchase information, and anything else Epic requires.

The most frustrating part is knowing that I can still access my Fortnite account through Xbox while being completely unable to get meaningful assistance from Epic because of an email address I haven’t had access to for years.

Epic needs to provide a realistic way for legitimate account owners to reach a human when the automated recovery process doesn’t address their specific situation.

I don’t expect special treatment. I expect actual customer support.
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Bien mais ça manque d’activité

L’application est bien pour discuter, envoyer des messages à ses amis ,mais ce serait bien rajouter d’autres fonctionnalités comme acheter des v-Bucks ou la boutique en ligne mais s’il vous plais écouter moi franchement 😮‍💨😄🥱

Worst app ever created

I went to support to try to figure out what I was doing on the app and no matter what I did no matter how hard I tried the AI would not allow me to speak to an agent. I spent an hour trying do not download. Do not download do not download. This app is as worthless as a turd that comes out of my butt.
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Ok

Thought it was stall 😓