Does not load ER notes
I don’t know what the deal is, or maybe it’s specific to My hospital system. It does not load emergency department physician notes. Otherwise, I appreciate the utility of this app and I use it all the time during rounds to place orders and look up results. My hospital system also sprung for the imaging system connection, so I can review CT scans on the go. Kinda nice. I would really like to be able to read the emergency physicians’ notes, though, before going and seeing a new patient. It was really save me the trouble of having to sign in into a computer workstation first.
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Some requests
Unsure how to give direct developer feedback so just rated 1 Star for attention. Sorry 1. Would be extremely helpful to have an easier way to access vital signs for patients who are currently admitted to hospital. Currently requires diving through multiple screens through encounters to get most recent vitals. But no way to trend them. If I get a call at 2am that a patient has abnormal vitals, I’d like to be able to quickly see a trend.
Haiku calls don’t vibrate on phone or Apple Watch if phone is on silent mode (as it usually is for millennials). Have to remember to disable silent mode or I keep missing calls. Then have to enable it at home or I’ll be woken by calls and emails overnight if I forgot to put back on silent. Other apps vibrate normally in silent mode. Please make haiku do so as well. Thanks!
Haiku calls don’t vibrate on phone or Apple Watch if phone is on silent mode (as it usually is for millennials). Have to remember to disable silent mode or I keep missing calls. Then have to enable it at home or I’ll be woken by calls and emails overnight if I forgot to put back on silent. Other apps vibrate normally in silent mode. Please make haiku do so as well. Thanks!
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Won’t let me login IOS
Won’t let me login IOS
New update
New updates and bug fixes make app unusable cannot even log on 3/4 of the time
Slow and no cellular data connection accepted
Takes forever to get to face ID/login page. Cannot place any orders with cellular data.
If I have to be at a computer to place any orders to begin with what’s the point of a glitchy and slow app?
If I have to be at a computer to place any orders to begin with what’s the point of a glitchy and slow app?
getting worse
I would rate it higher but it frequently reports there is a message, but then makes us wait minutes to see the message. During the wait the white wait circle rotates or sometimes we get the “timed out” alert. This problem is independent of use of our hospital WiFi.
So annoying to login 1000 times
It’s super frustrating that this app is constantly making me log back in. Let’s even worse is that it doesn’t actually remember my password and if I try to use auto fill on my iPhone, it also won’t work. This seems like a simple fix that could easily be done. Come on Epic. Let’s make things better
Slowed down in 2q 2026
Used to be a very usable app and very peppy. Easy to receive messages, check images and labs, schedules. Since 2q 2026, each time I try to log on, the wheel spins for about a minute and then I am able to log on with another 30 second delay. This just makes it impossible. Tried to delete and reinstall but no change it’s unusable now
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App runs slower for login in
The app has been running extremely slow on the login page before inputting username and password
New bug
Keeps freezing before the login screen and won’t let me login. I have had to delete the app and redownload it several times today
Cannot move bottom bar buttons
I don’t know why they locked the bottom bar. Now I can’t quickly access the most used buttons. I don’t need the status board or chat. Isn’t the point of EPIC less clicks and not more?!
This app never works when I need to.
Yes, the convenience factor is great but when I’m on call and don’t have access to a desktop, I need the app to load. Whether it is Wi-Fi or 5G Ultra Wide, this app never logs in and works.
Other applications and Internet searches were completely fine. Just this app.
This app is a gigantic let down. Never works on cellular service. Can’t even send a patient message on 5G UW.
With every update, I just get my hopes up only to be let down. Despite IT support, my issues still persist. I’m not able to utilize any of the functionality of this application on cellular service.
Other applications and Internet searches were completely fine. Just this app.
This app is a gigantic let down. Never works on cellular service. Can’t even send a patient message on 5G UW.
With every update, I just get my hopes up only to be let down. Despite IT support, my issues still persist. I’m not able to utilize any of the functionality of this application on cellular service.
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Stop asking me to enable notifications
For almost 15 years, this application asks me to enable notifications every time I open it, and I always tap “maybe later” because this is the only way to dismiss without enabling. Please stop nagging me. I do not want notifications. Just allow me to say no and stop asking.
Needs notable revisions
No ability to reorder tabs within a patients chart. This significantly detracts from clinical efficiency/workflow. Additionally very inconvenient in rapids/emergent situations where a quick review of vitals/background patient info is necessary
Super slow with new update
Please stop making updates to this that make it way worse. It takes so long before it finally asks for Face ID and decides to open. Ridiculous
Update caused problems
Used to work well but the past week it takes forever for the app to open.
Lacks functionality
Can’t edit and sign notes on phone application, can’t order certain things like therapy or home nursing. Can’t bill. If I have to go from one site to another, I need to be able to use phone to complete notes and billing.
Widget extension
Need dev to add widget extension so it can be added to Home Screen widget
Needs a dark mode
How hard is it to make a dark theme…
Useful in daily practice
Day in and day out, we rely heavily on the Epic access. This allows on site and off site access to EMR which is nice.
