Renewed confidence
After removing and reinstalling the app twice, it has now been worked dependably for the past week. I am updating my review since the content and abundance of expert created medical reference material is so robust. When the app is not working well it really is frustrating because I've come to rely on it regularly.
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Response from developer
We’re sorry to hear about this experience and understand how frustrating it is when you rely on UpToDate regularly and the app is not working as expected. We appreciate your loyalty over the years and understand the importance of being able to access content quickly without unnecessary troubleshooting. Our team is actively working to address this issue. We're here to help if you need any additional support. Please contact our Support team at 1.800.998.6374 (Intl. +1.781.392.2000) or visit https://www.wolterskluwer.com/en/solutions/uptodate/contact/support so we can assist further.
Frustrated
Paying $500 per year for a resource that is now not working on my phone. Wants me to download all content when I do not need all content on my phone. Want to use the resource quickly and instead I am forced to search for a fix and try multiple solutions that solve nothing and waste more of my time. I love UpToDate and use it frequently. Have been paying yearly since 2017 and it's only gotten more expensive each year. Fix the app already!!!
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Trash now
This app is pure trash now. You want me to download what I am looking for in offline use? Nope. I just want to look up what I need quick. The Ai is trash- forcing me to consent to it ? Make an opt out option. I won’t opt in to it. I won’t be renewing. Will be be spending my thousand+ elsewhere.
Nonfunctional
Been patiently waiting for app fix with nothing in sight. Can’t keep paying for nonfunctional service.
Suspicious
Downloaded for first time. It asked me to create a sign in right away. I did so and right away it said my password was incorrect. I have never signed into this app before so that isn’t possible.
