UpToDate appears to be a legitimate app. The AppsHunter Legitimacy Score for UpToDate is 88 out of 100 points across 7 verification signals from App Store and developer data.

UpToDate User Reviews

Name: UpToDate
Rating: 3.6 (579 reviews)

UpToDate

UpToDate, Inc.

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience28.3% of reviews

Neutral9.7% of reviews

Negative experience61.9% of reviews

~ Based on 381 written reviews from the US App Store.

What users say

Summarized from real user reviews of UpToDate. Based on 579 reviews and a 3.6/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Medical app.

Positive things

💎Invaluable medical resource
🚀Quick and easy to use
🔍Comprehensive and up-to-date content

Negative things

🐛Frequent crashes and freezing issues
🔌Unreliable offline functionality
💰Expensive subscription cost

Is UpToDate Safe?

UpToDate appears mostly safe based on user ratings. AppsHunter Safety Score for UpToDate is 72/100.

This assessment is based on 579 user ratings, with an App Store average of 3.6/5.

Safety Analysis

60.4% of ratings point to a safe experience

10.4% of ratings suggest some concerns

29.2% of ratings point to a risky experience

~ Based on 579 App Store ratings for UpToDate.

Is UpToDate Legit?

UpToDate appears to be a legitimate app. AppsHunter Legitimacy Score for UpToDate is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Renewed confidence

After removing and reinstalling the app twice, it has now been worked dependably for the past week. I am updating my review since the content and abundance of expert created medical reference material is so robust. When the app is not working well it really is frustrating because I've come to rely on it regularly.

AKrutsch

21 days ago

Response from developer

We’re sorry to hear about this experience and understand how frustrating it is when you rely on UpToDate regularly and the app is not working as expected. We appreciate your loyalty over the years and understand the importance of being able to access content quickly without unnecessary troubleshooting. Our team is actively working to address this issue. We're here to help if you need any additional support. Please contact our Support team at 1.800.998.6374 (Intl. +1.781.392.2000) or visit https://www.wolterskluwer.com/en/solutions/uptodate/contact/support so we can assist further.

Frustrated

Paying $500 per year for a resource that is now not working on my phone. Wants me to download all content when I do not need all content on my phone. Want to use the resource quickly and instead I am forced to search for a fix and try multiple solutions that solve nothing and waste more of my time. I love UpToDate and use it frequently. Have been paying yearly since 2017 and it's only gotten more expensive each year. Fix the app already!!!

AKrutsch

a month ago

Trash now

This app is pure trash now. You want me to download what I am looking for in offline use? Nope. I just want to look up what I need quick. The Ai is trash- forcing me to consent to it ? Make an opt out option. I won’t opt in to it. I won’t be renewing. Will be be spending my thousand+ elsewhere.

NotUpToDate

a month ago

Nonfunctional

Been patiently waiting for app fix with nothing in sight. Can’t keep paying for nonfunctional service.

Drgrizz22

2 months ago

Suspicious

Downloaded for first time. It asked me to create a sign in right away. I did so and right away it said my password was incorrect. I have never signed into this app before so that isn’t possible.

Zfusion xxc nuy231

2 months ago

no longer working

Unable to search anything! app says u need to download everything to use offline even when connected to the internet, please fix ASAP

nabongss

2 months ago

Was helpful. Now the app is junk.

I used to use the app all day long. Now, it says I have to do some upgrade and it won’t let me look up anything without sucking up tons of my phone memory. I just look things up online instead and have it bookmarked on my web browser. The changes were NOT for the better. Avoid unless you have an empty work-phone with plenty of memory.

Meler

2 months ago

Way too expensive to not work!

No longer can access any content when using the app/phone, unless you want to download ALL content for offline use, even when I’m connected to internet and do not need to use offline!!! This is maddening given how much you pay for this access! Please fix, it’s been weeks and your ‘update’ has not fixed.

Claire514

2 months ago

Dump the ai--you've become indistinguishable from Google or open evidence

I've used UpToDate since I was a medical resident at Duke in 1994. The new "ai" feature is absolutely atrocious compared to "ai native" platforms and hinders access to the UTD content that I've used all these years. I'm a doctor, I know the simple things to do, I don't need your engine giving me "hints." If I want to do a google search, I can do that instead, but I look to utd for very specific info that has always been embedded in topics (plus easy to find refs so I can double check content). Please create a way to delete or disabled the ai feature or I'll cancel my subscription.

Generic1234

2 months ago

Response from developer

Thank you for your feedback and for being a longtime UpToDate user. We appreciate you taking the time to share your concerns regarding the AI feature. While AI-powered capabilities are available within the app, you can continue to access and search UpToDate content using the traditional experience without relying on AI-generated responses. We understand that different users have different workflows and preferences, and we've shared your feedback regarding the ability to disable or further customize AI features with our product team for review. If you continue to experience any problems or would like additional assistance, please contact our support team at 1.800.998.6374 (Intl. +1.781.392.2000) or visit https://www.wolterskluwer.com/en/solutions/uptodate/contact/support.

Die

I hope you developers and your whole family dies for this vibe coded piece of garbage. Thank you.

jpoomd

2 months ago

No online support

It is no longer working. Please fix!!!

cancoi

3 months ago

Errors

Server connection errors for weeks! The website is too bloated for the decade old computers in the hospital. OpenEvidence is already better, but rather than improve UpToDate can’t even keep its app functional.

Pgtc17

3 months ago

Not working on phone app

Error message every time I search a topic

Linda Collins MD

3 months ago

Server error

Not working

Surbhi Sing

3 months ago

Bug

Please fix server connection error

ligdafishy

3 months ago

Nonfunctional

App is completely nonfunctional. Error about server connection.
Update: despite continuing to pay for a subscription, the app is still nonfunctional.

AB146*

3 months ago

App failure

Continuing error, reading failed to contact server. Error code 3. Been occurring for over a week.

PAmedicine

3 months ago

Stopped working

Updated last week no longer working.

Hxksljdwkjdkdowi

3 months ago

App fix for error 3 message

I love this app, but after recently doing an update, it stopped working - I kept getting an error 3 message. I called and spoke to tech-support who confirmed this happening to a lot of Apple products. They recommended uninstalling the app, restarting the phone and then reinstalling the app. It worked like a charm for me!

Kg618