epis User Reviews

Response from developer

Dear epis user, Thank you for sharing your feedback, and we sincerely apologize for the frustration. We deeply value our users' experience and would love the opportunity to make things right. Regarding your cancellation, we want to clarify that all subscriptions are managed directly by Apple for your security. You can easily cancel it by following these steps: Go to Settings on your iOS device > Tap [Your Name] > Subscriptions > Select epis > Tap Cancel Subscription. We also want to mention that we searched our system but could not locate your previous emails in our support inbox. We want to investigate this and make sure you are properly compensated for the trouble. Please reach out to us again directly at support@episwatch.com with your account details so we can assist you personally. We also take your feedback about the story formats seriously and will use it to improve our content. Thank you for your patience, and we hope to hear from you soon.